Posted 1mo ago

Operations Manager

@ The Kenan Advantage Group
North Canton, Ohio, United States
OnsiteFull Time
Responsibilities:Develop operating, Recruit drivers, Engage customers
Requirements Summary:Bachelor degree in business or equivalent experience; background in transportation; strong people and communication skills.
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Job Description

Position Summary



This position is accountable for the operation, personnel management, and the service to customers within a specified geographic region.



Essential Functions




  • Develop operating plans for the assigned regional operation

  • Serve as point of contact for drivers regarding issues/questions pertaining to organizational policies, payroll, benefits, etc.

  • Set up schedules for drivers

  • Recruit drivers/owner operators

  • Engage with customers to drive growth and enhance relationships

  • Resolve customer issues

  • Ensure that the safety values of the organization are followed

  • Assist, support and direct managers

  • Manage, coach, discipline, and evaluate staff