OPERATIONS PROCESS ANALYST

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds, thereby improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

Transform the everyday with us!

Deliver Chain Management: A Future-Ready Deliver Chain. Smart, Reliable and Built for Growth.

We are seeking a highly organized and detail-oriented individual to join our team as an Operations Process Analyst. This role supports the DCM Order Management Excellence team by managing backlog remediation and process improvement activities. In this role, you will focus on operational analytics, cross-functional coordination, and process documentation while driving operational insights through comprehensive reporting and assisting in strategic roadmap initiatives.

We are looking for an Operations Process Analyst. This position can be based in Harleysville, PA; Atlanta, GA; Elk Grove Village, IL; or Johnson City, TN.

You’ll make an impact by:

• Owning and managing comprehensive backlog reporting to track outstanding items, priorities, and remediation progress across business operations
• Maintaining and enhancing process repositories and knowledge management systems to ensure accurate, up-to-date documentation standards
• Providing strategic operational support across various Order Management functions, initiatives, and cross-departmental coordination efforts
• Supporting strategic road map implementation by providing analytical coordination, data-driven insights, and process improvement recommendations for strategic initiatives
• Collaborating on User Acceptance Testing (UAT), system validation, and ongoing tool maintenance and optimization
• Participating in special reporting requests and providing analytical support as needed

You’ll win us over by having the following qualifications:

Basic Qualifications:

• 5+ years proven experience in order management, process documentation, or reporting analytics with a strong understanding of back-office operations and workflows.
• Proficient in Microsoft Office Suite, with advanced Excel capabilities
• Strong communication and interpersonal skills to collaborate effectively with cross-functional teams.
• Excellent organizational skills, with the ability to manage multiple tasks simultaneously.
• Proactive, self-motivated, and adaptable to changing business needs.
• Bachelor's degree in business administration, supply chain management, or related field.
• Required travel less than 10%
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

Preferred Qualifications:

• Experienced in SAP, Salesforce, or similar Customer Relationship Management tools
• Working knowledge of Power BI or Tableau
• Strong understanding of document control guidelines and best practices

You’ll Benefit From
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
The pay range for this position is $65,660 - $112,560 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.