PURPOSE OF POSITION

Provides effective property-wide security and first-aid response while ensuring excellent internal and external customer service.   Follows established policies and procedures, internal controls, and applicable tribal, state, and federal regulations and laws.   

REPORTING RELATIONSHIPS

Reports Directly to:

Security Manager  

 

Supervises Directly:         

N/A 

 

Other Important Contacts:     

General Manager, Director of Operations, Tribal Police, State and County Law Enforcement, Fire and Ambulance, Tribal Gaming Agency, Tribal    Council, Human Resources, Casino Management and Employees, Surveillance, Vendors, and Market  Centre/Gift Shop Management, Employees, and Guests 

 

DUTIES AND RESPONSIBILITIES

1. 
   

   Observes and monitors activities on property for the protection of assets and the safety of patrons and employees.

   
   


2. 
   

   Responds to and ensures resolution of patron and/or employee verbal and/or physical altercations within scope of authority.  

   
   


3. 
   

   Responds to calls for first-aid and assists to the limit of ability and certification.

   
   


4. 
   

   Responds to service calls for escorts, gaming chip fills/credits, money transports and audits, and winner verifications. 

   
   


5. 
   

   Promotes compliance of policies and procedures while practicing positive employee relations. 

   
   


6. 
   

   Issues and receives controlled key sets, and vendor, guest and employee badges in accordance with internal controls.

   
   


7. 
   

   Assists in the maintenance of computerized records, files and databases, including, but not limited to, information relative to the company, its operations and personnel and guest- specific information.

   
   


8. 
   

   Provides accurate and timely documentation and reporting of department activities and status. 

   
   


9. 
   

   May assist in maintaining and optimizing department material and equipment inventories.

   
   


10. 
    

    Promotes continuous improvement in the performance of the department and its employees.

    
    


11. 
    

    Complies with established policies, procedures, laws, regulations, and internal controls.

    
    


12. 
    

    Such other job related duties as may be assigned by instruction from management.

    
    

VIII. PLEASE NOTE

The list of duties and responsibilities, requirements and licenses is not meant to be exhaustive.  Management reserves the right to revise the position description and to require that other tasks be performed when the circumstances of the position change.

Should an applicant or employee request special consideration for any particular reason, such as reasonable accommodation for a disability, the department Supervisor or Manager should contact the Human Resources Manager regarding the circumstances.  At this time, the Supervisor or Manager should be able to describe, in detail, to the Human Resources Manager, the Essential Functions of the job involved in the request.