We’re Hiring: Showroom Supervisor
Location: Dubai , UAE
Inter Emirates Motors (MG) is looking for a results-driven and customer-focused Showroom Supervisor to lead our sales operations. This role is ideal for an experienced automotive sales professional with strong leadership capabilities and a passion for delivering exceptional customer experiences.
As a Showroom Supervisor, you will oversee daily showroom activities, support and coach the sales team, drive sales performance, and ensure the achievement of business objectives related to vehicle sales, trade-ins, customer satisfaction, and lead management.
Key Responsibilities- Lead and monitor the sales team to achieve new vehicle sales targets.
- Oversee trade-in appraisals, incoming used vehicle stock, and related sales activities.
- Review sales performance regularly and implement action plans to maximize results.
- Support Sales Consultants in closing deals and managing customer relationships.
- Ensure compliance with company policies, processes, and sales procedures.
- Monitor lead management activities and customer follow-up to maximize conversion rates.
- Handle customer concerns and complaints professionally to maintain high CSI scores.
- Coordinate showroom participation in outdoor events, exhibitions, and promotional activities.
- Coach, mentor, and develop team members through continuous feedback and on-the-job training.
- Prepare performance reports and contribute to forecasting and business planning activities.
- Diploma or Bachelor's Degree.
- Minimum 5 years of relevant automotive sales experience, including team leadership responsibilities.
- Strong understanding of vehicle sales operations.
- Proficiency in Microsoft 365 applications.
- Excellent communication, negotiation, and customer relationship management skills.
- Proven ability to motivate teams and achieve sales targets.
- Be part of one of the UAE's leading automotive groups.
- Work with a dynamic and customer-centric team.
- Opportunities for professional growth and career advancement.
- Competitive compensation and performance-driven environment.
If you are passionate about automotive sales and have the leadership skills to drive high-performing teams, we would love to hear from you.
About Company
MG
British motor brand MG has been around since the 1920s, representing a long and prestigious pedigree in the world of cars. Today, the company has a global presence with an impressive fleet of vehicles for all needs.
Inter Emirates Motors, a subsidiary of Ali & Sons Holding started its partnership with MG in late 2020. Today, it operates six showrooms and five service centres in Dubai, Abu Dhabi, Ras Al Khaimah, Sharjah, and Al Ain. With almost 100 after-sales representatives, we ensure our customers get the best possible service throughout their buying journey.