About the Department

Provides administrative support duties to Academic Support and Testing Services.

*Hours: 25 hours a week, Monday-Thursday (only), day shift.

Position Duties

• Assist students with the use of the tutoring schedule, materials, and technology and directs students to appropriate tutorial staff as well as campus wide services.
• Assist students with the sign-in process and tutors with data tracking software.
• Prepare service points at opening, secure materials at closing, and report technology and maintenance issues.
• Supports the clerical needs of tutoring by creating and maintaining departmental documents, schedules, and informational materials. Serve as the point of contact for Clerk related processes, including appointment scheduling and tracking initiatives, and training Clerks, as appropriate
• Responsible for updating the director on all service point issues to ensure quality services are being provided
• Assist with testing services processes as needed, to include scanning and entering documentation for testing exemptions, answering testing-related questions, scheduling appointments, processing paperwork for testers, and proctoring tests.
• Performs related duties as assigned

Minimum Qualifications

Education/Training/Work Experience

• High school diploma, GED or equivalent work experience required
• Six months directly applicable experience preferred
• Communication and computer skills

• Knowledge of office equipment
• Customer service experience

• Ability to multitask
• Attention to detail
• Ability to maintain confidentiality
• Ability to prioritize workload
• Ability to work within a team-oriented setting

Other Qualifications

Montgomery County Community College is committed to assuring equal opportunity to all persons and does not discriminate on the basis of race, color, religion, religious creed, sex, pregnancy, ancestry, national origin, age, affectional or sexual orientation, genetic information, gender identity, gender presentation, veteran’s status, marital status or disability in its educational programs, activities, or employment practices as required by Title IX of the Educational Amendment of 1972, section 504 of the Rehabilitation Act of 1973, and other applicable statutes.
Inquiries concerning Title IX relating to equal opportunity on the basis of sex should be referred to: Title IX Coordinator, Mikiba W. Morehead, Ed.D., TNG, LLC, at [email protected].
All other equal opportunity inquiries, including those based upon disability, should be referred to: The Director of Equity, Diversity & Belonging, at [email protected]or 215-619-7383.

Benefits

This position is not eligible for benefits.

Supplemental Questions

01

Do you have a high school diploma, GED or equivalent work experience?

• Yes
• No

Required Question

Agency Information

Employer

Montgomery County Community College (PA)

Address

340 DeKalb Pike








Blue Bell, Pennsylvania, 19422

Phone

215-641-6544

Website

https://www.mc3.edu