Job Summary: The representative will provide excellent customer service, while assisting customers with a variety of parts needs.

Job Responsibilities:

Perform daily and operational activities in the parts department to include the following, but not limited to:

• Assist customers in identifying parts, ordering manuals and processing part returns


• Obtain price quotes and check availability


• Provide excellent customer service via phone, e-mail or in person


• Place orders with manufacturers for factory direct parts


• File and other miscellaneous office duties


• Other duties as assigned by management