Job Summary:	Greets patients, organizes patient files, and moves patients through a pre-determined schedule of appointments at a physician's office.
Job Duties/Responsibilities:
•	Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members
•	Efficiently conducts check-in, check-out, and rescheduling procedures
•	Verifies insurance coverage
•	Collect copays and balances at time of appointment
•	Answers, triages, and appropriately routes incoming calls
•	Explains office policies, insurance coverage, and services available to patients
•	Schedules appointments for the physicians and physician assistant to optimize patient satisfaction, provider time and most effective use of examining and treatment rooms. Prepares a daily schedule of examinations for each provider
•	Accurately enters all patient demographic, billing, and insurance information in the Electronic Medical Record (AllScripts)
•	Receives, reviews, and distributes documentation to appropriate staff members in a timely manner
•	Reviews patient schedule for following day and verifies all necessary paperwork is on file. Follows up with patients for any missing documentation
•	Follows established protocols for opening and closing office
•	Performs other duties as assigned