Front Desk – Patient Service Representative
Tacoma, WA
Full-Time | In-Office | Monday–Friday (Closed weekends/holidays)
$21.31 – $38.59 per hour

About Us

Cardiac Study Center is a leading outpatient cardiology clinic serving the Puget Sound region for over 50 years. We are committed to delivering compassionate, innovative cardiac care that puts patients first.

Job Summary

We are seeking a Patient Service Representative (PSR) to join our front desk team in Tacoma. This role is responsible for greeting patients, managing check-ins, verifying insurance and patient information, collecting payments, and supporting a smooth clinic experience.

Responsibilities

Greet patients, visitors, and guests professionally
Verify and update patient demographics and insurance information
Register new patients who have not pre-registered
Coordinate with insurance specialists for referrals as needed
Collect and balance co-payments and daily ledgers
Prepare next-day appointment schedules
Request clinic supply orders when needed
Support other front office team members as available
Close and secure the clinic at the end of the workday
Other administrative tasks as assigned

Qualifications

Required:

High school diploma or GED
1–3 years of experience in a healthcare or front desk role
Strong communication and customer service skills
Basic math skills and attention to detail
Ability to multitask in a fast-paced environment
Willingness to occasionally travel between clinic sites

Preferred:

Experience in a medical office or cardiology setting
Knowledge of EMR systems

Benefits

Competitive hourly pay ($21.31 - $38.59 based on years of healthcare experience and education)
Medical, dental, and vision insurance
Paid time off and paid holidays
401(k) with employer match
Opportunities for internal growth and development

Work Location

10004 204th Ave E suite 2400, Bonney Lake, WA 98391

This is an in-office position.

Apply now to join a dedicated team committed to improving lives—one heartbeat at a time.