PERS Sales Representative

Required Qualifications

1. High school diploma


2. Preferred background in sales and customer service


3. Some medical knowledge and background preferred but not required


4. Preferred existing relationships with:
   
   
   
   1. Physician offices
   
   
   2. Home health agencies
   
   
   3. Senior living communities
   
   
   
   

Major Duties and Responsibilities

• Educating patients, caregivers, and healthcare partners on the benefits of PERS devices.


• Generate and manage leads through community outreach, referrals, and provider relationships.


• Guide customers through the setup process.


• Maintain consistent follow-up to drive conversions and retention.


• Track sales activity and report performance metrics.

Additional Assigned Tasks

1. Treats all customers with dignity and respect.  Promotes and protects all customers’ rights.


2. Establishes a culture of compliance by adhering to all company policies and procedures.  Complies with standards of business conduct, and state/federal regulations and guidelines.


3. Follows appropriate safety and hygiene measures at all times to protect customers and themselves.


4. Maintains confidentiality of protected health information, including verbal, written, and electronic communications.


5. Reports any allegations of abuse, neglect, misappropriation of property, exploitation, or mistreatment of residents to supervisor/Administrator/Abuse Coordinator.  Protects residents from abuse, and cooperates with all investigations.  


6. Reports any occupational exposures to blood, body fluids, infectious materials, and/or hazardous chemicals in accordance with facility policy.  


7. Reports work-related injuries and illnesses immediately to supervisor.


8. As a condition of employment, completes all assigned training and skills competency.

Personal Skills and Traits Desired/Physical Requirements/Working Conditions

1. Ability to read, write, speak and understand the English language.


2. Must be a supportive team member, contribute to and be an example of team work.


3. Ability to make independent decisions when circumstances warrant such action.


4. Must have patience, tact, and willingness to deal with difficult customers and family.


5. Must not pose a threat to the health and safety of other individuals in the workplace.


6. Must be able to move intermittently throughout the workday.


7. Effective verbal and written communication skills and ability to exercise judgement.


8. Ability to maintain composure in stressful situations.


9. Resourcefulness.


10. Strong leadership skills.


11. Maintain a positive attitude and possess the ability to work in stressful situations. 


12. Ability to coordinate meetings, as well as set and achieve goals.


13. Ability to be organized and efficient.


14. Basic computer skills.

Compliance as a Condition of Employment and Performance Appraisal

Agreement to abide by all standards, policies, and procedures of the facility, including the facility’s compliance and ethics program, is a condition of employment.  Compliance will be a factor in evaluating job performance.  Violations, including failure to report violations, will result in disciplinary action, up to and including termination.

This job description is intended to convey the general scope of the major duties and responsibilities inherent in this position.  Other tasks not listed here may be assigned by the supervisor.  Periodic revision may be necessary to reflect changes in expectations placed on long term care by various governmental agencies.  This job description will be reviewed and/or revised annually and as needed.

Individual performance will be evaluated using the following scale: 

1. Unsatisfactory: Achieves results which are far less than the standards identified for the performance factors rated.


2. Needs Improvement: Achieves results which are less than the standards identified for the performance factors rated.  Exhibits the potential to become a competent performer.  May be new to job or need skill development.


3. Meets Standards: Achieves results which meet the standards identified for the performance factors rated.  This rating is the expected level of performance.


4. Exceeds Standards: Achieves results which usually exceed the standards identified for the performance factors rated.

Reasonable Accommodation Statement

Consistent with the Americans with Disabilities Act (ADA), it is the policy of Senior Health to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.  The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process.  If reasonable accommodation is needed, please contact Human Resources department at (801) 397-4130 or by email [email protected] .

Equal Opportunity Employer Statement

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.