About the Department

This is a highly varied general office and clerical work position within the Grand Rapids Police Department Records Unit. Work involves performing a variety of duties in which set sequences or guidelines and procedures are applied to the processing of requests for police records, forms, and data entry involving police and court processes.

Work is performed under supervision with the employee exercising judgment and independence in the prioritizing of daily tasks and the carrying out of work processes and procedures.

ESSENTIAL DUTIES & RESPONSIBILITIES

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

Serves as a customer service contact at the GRPD Records Unit for the public and other government agencies.
Receives, sorts, and distributes incoming mail; processes reports, forms, payments, billings or other similar materials; examines for accuracy and completeness, notes discrepancies, and consults with supervisors or other employees, as appropriate, for resolution; operates various office equipment.
Facilitates the completion, collection and flow of required forms/documents such as legal documents or notices, requests for information, or other forms indigenous to specialized operations.
Assists in the receipt, collection of records, and responses to records requests.
Maintains filing systems according to prescribed departmental procedures; sorts and files reports, cards, printouts, correspondence and other data; posts data to individual records.
Uses a variety of software programs including, but not limited to, the Microsoft Office Suite and a variety of task specific programs related to law enforcement activity.
Maintains strict confidentiality of operations and records as directed.
Fingerprints individuals for internal and external purposes.
Cross-trains for related positions as needed.
May train less experienced workers in performance of listed duties.
Performs other related duties as assigned.

Position Duties

Graduation from high school

--AND--

Two years of experience in general clerical or office work

--OR--

Any equivalent combination of training and experience

Minimum Qualifications

Knowledge of:

Proper grammar and some basic math comprehension.
Administering the use of applicable computer software programs and learn those specific for law enforcement agencies.
Daily office functions and handling public inquiries and service needs.

Ability to:

Learn proper police record keeping procedures, policies and processes.
Compile, verify, and analyze law enforcement records for proper record system purposes.
Be confidential and retain privacy of information as required.
Comply with process improvement principles related to service needs.
Communicate effectively, both orally and in writing.
Maintain proper records and prepare reports.
Establish and maintain effective working relationships with other employees, government officials, and the general public.
Provide good customer service.

Other Qualifications

Candidates will have to pass Grand Rapids Police Department Background Check:
Background Review

The background review process takes approximately 8-10 weeks and will include:
-Completion of a 60-page personal history packet to provide information and verification of your education, employment, finances, legal history, motor vehicle operation, references, relatives, residency, and autobiography.
-Review and verification of all documents received
-legal, criminal, and financial record reviews
-reference checks (primary, secondary, and tertiary)
-home visit to include neighbors
-In-person interview at the Grand Rapids Police Department

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BENEFITS FOR THIS POSITION INCLUDE

Medical, Dental, and Vision starting on Day 1
6% Employee & 6% Employer matching 401a
Employee & Employer contributions to Retiree Health Savings Account
Twelve Paid Holidays
Paid Vacation and Sick Time
Paid parking (if applicable)
Tuition Reimbursement & professional development opportunities
Paid Parental Leave
Employee Assistance Program with mental health counseling
Comprehensive Wellness program
Voluntary benefits including: term life insurance, flexible spending account, disability insurance, and deferred compensation plan options

Should an applicant need any disability related accommodation or other consideration in the application or selection process, please notify the human resources department upon submittal of application

The City of Grand Rapids does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy or gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Please Note:
This position is subject to the provisions of the applicable collective bargaining agreement and all relevant civil service rules. For additional information, links to union agreement and Civil Service Rules are provided below.

Collective Bargaining Agreements

Civil Service Rules (Download PDF reader)(Download PDF reader)(Download PDF reader)

Benefits

: City of Grand Rapids Employee Benefits Webpage

Supplemental Questions

Do you possess a high school diploma or GED?

Do you have two years of experience in general clerical or office work.

If yes, please describe. If none, write N/A.

Have you been terminated, failed probation, or been asked to resign under unfavorable circumstances within the last year?

Do you have a current warrant or PPO (restraining order) etc.?

Have you ever had a felony conviction, adjudication, expungement, or Felony set aside under Michigan law?

Required Question

Agency Information

Employer: City of Grand Rapids
Address: 300 Monroe Ave, NW

8th Floor, Room 880

Grand Rapids, Michigan, 49503-2206
Phone: (616) 456-3176
Website: http://www.grandrapidsmi.gov/jobs/human-resources-Department

Police Records Clerk I