Product Administrator

This position is responsible for creating, updating and maintaining standard and custom benefit documents - Benefit Highlights and Summary of Benefits and Coverage (SBC)), for PA and AmeriHealth NJ commercial business; this includes all lines of business for PA and NJ product types. Support corporate, state and federal mandates or projects in conjunction with healthcare reform and insurance industry requirements and initiatives around benefit documentation. This position is accountable for identifying and implementing process improvements within the Product Administration and Services Department as they relate to the Product Configurator system and sales support. Responsible to process requests for benefit option updates, including language and cost sharing data, creation and/or update of standard benefit summaries and custom benefit summaries (i.e. Benefit Highlights and SBCs), and output of files for utilization and distribution to portals, websites, or directly to Sales.

In addition to data maintenance responsibilities, this position is responsible to:

• Create, update, and maintain year over year product portfolios – Medical, RX, Vision, Dental.
• Package defined standard products as defined by Product Management.
• Coordinate auditing (validation) efforts with team members, Product Teams, and others as required.
• Track changes and update necessary portfolio processing grids.
• Process requests for custom benefit option updates: including language, cost sharing data, creation and/or update of standard and custom Benefit Highlights, SBCs. Support corporate, state, federal mandates, or project requirements around benefit documentation.
• Generate, save, post files, and ensure document availability to designated drives, links/URLs, portals, BFOL, etc.
• Perform User Acceptance Testing for Product Configurator System Releases.
• Manage translation requests for SBCs, Benefit Highlights, and Member Benefit Booklets. Coordinate with vendor, tracking, and payment processing.
• Participate in ad-hoc projects and assignments to support departmental and corporate initiatives and goals, and other duties, as assigned.

At IBX, everyone can feel valued, supported, and comfortable to be themselves, and all associates have a fair opportunity to achieve their full potential.  We put these principles into action every day by acting with integrity and respect.  Celebrating and embracing diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.

Serving more than 8 million people nationwide, including 2.5 million in southeastern Pennsylvania, Independence Health Group — together with its subsidiaries — is the leading health insurance organization in the Philadelphia region. Our mission to build healthier lives for you, your family, and your employees shapes our actions and decisions every day.

At Independence, we see each of our members as an individual, with unique needs and concerns. We’re dedicated to harnessing the very latest ideas and technologies to deliver access to care that meets those needs and surpasses your expectations.  For more information about Independence access our website at www.ibx.com. We’re revolutionizing health care, and our focus is on you!

IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.

All resumes submitted directly to an Independence Blue Cross employee from a vendor via email, the Internet or in any other form without a valid written search agreement in place for this position from the Independence Blue Cross Family of Companies Human Resources Department will be deemed the sole property of Independence Blue Cross and the Independence Blue Cross Family of Companies. Please note that no fee will be paid in the event the candidate is hired by Independence Blue Cross or the Independence Blue Cross Family of Companies as a result of the referral or through means other than our established process.