Job Specs : 9+ Years
Location: Bengaluru, KA/ Pune, MH/ Chennai, TN/ Hyderabad, TG
Job Description:
Shift Timing: 4 PM - 1 AM IST
Key Responsibilities:
- Facilitate discovery workshops with internal stakeholders including IT, Clinical, Network, Member Services, Operations, and Compliance teams to capture current-state workflows, identify gaps, and define future-state requirements.
- Translate business, operational, and clinical requirements into detailed functional specifications, user stories, process flows, data mapping documents, and integration design artifacts.
- Collaborate with technical teams, architects, and vendors to ensure solution alignment with business objectives, system integrations, and enterprise standards.
- Establish and operate the Agile delivery model, including sprint cadence, backlog refinement, sprint planning, stand-ups, sprint reviews, retrospectives, and release coordination.
- Define sprint and release scope based on product prioritization, engineering capacity, dependencies, and delivery timelines.
- Ensure epics, features, and user stories are properly defined, prioritized, and meet functional and non-functional requirements with approved acceptance criteria.
- Maintain accurate updates in Azure DevOps (ADO), enforce Definition of Ready (DoR) and Definition of Done (DoD), and ensure documentation and runbook updates are completed as required.
- Monitor project risks, blockers, action items, and dependencies, and proactively drive issue resolution and stakeholder communication.
- Support UAT coordination, defect triage, validation activities, and production readiness for releases and deployments.
- Ability to manage multiple projects, priorities, and stakeholders in a fast-paced environment.
- Demonstrated knowledge of Agile/SCRUM methodologies, SDLC processes, and project management concepts.
- Experience working with healthcare payer technology platforms, integrations, and operational workflows.
- Knowledge of Microsoft AI ecosystem, Azure AI services, AI-assisted operations, and enterprise automation initiatives is preferred.
- Strong communication, stakeholder management, analytical, and documentation skills.