Job Description: Commercial Grounds Maintenance Production Manager

Position Overview

The Production Manager (PM) serves as the critical link between corporate strategy and field execution. You will oversee multiple commercial grounds-maintenance crews, ensuring all properties are serviced efficiently and safely to the highest standards. This is a dynamic role requiring a blend of leadership, technical agronomic knowledge, logistical planning, and customer service. Your ultimate goal is to maximize field productivity while driving client satisfaction and retention.

Key Responsibilities

1. Operations & Field Management

Scheduling & Logistics: Direct the daily scheduling of maintenance crews, optimizing routes, labor hours, and equipment deployment to maximize efficiency.
Quality Control: Conduct routine site inspections to ensure contract compliance, identifying property needs, health issues in turf/plant material, and safety hazards.
Enhancement Identification: Proactively identify opportunities for landscape enhancements (e.g., color rotations, mulch, drainage fixes, tree work) and collaborate with the account management team to propose solutions to clients.
Inventory & Materials: Coordinate the procurement and timely delivery of materials (plants, mulch, chemicals, fertilizers) needed for daily operations.

2. Team Leadership & Development

Crew Management: Recruit, onboard, train, and manage Crew Leaders and field staff, fostering a culture of accountability, pride, and continuous improvement.
Safety Compliance: Enforce all company safety policies, conduct weekly tailgate safety meetings, and ensure proper usage of Personal Protective Equipment (PPE) and heavy equipment.
Performance Tracking: Monitor crew labor hours against budgeted hours for each job, providing coaching to crews to meet or exceed production goals.

3. Equipment & Asset Management

Fleet Oversight: Ensure all assigned vehicles, trailers, and commercial equipment (mowers, trimmers, blowers) are properly maintained, operated safely, and kept clean.
Maintenance Coordination: Partner with the shop mechanic to schedule routine preventative maintenance and minimize equipment downtime.

4. Client & Administrative Support

Issue Resolution: Serve as a secondary point of contact for clients; respond to and resolve service-related complaints or requests within 24 hours.
Data Management: Utilize landscape management software to track labor time, log site photos, and submit daily production reports.

Qualifications & Requirements

Experience: Minimum of 3–5 years of supervisory experience in commercial landscape maintenance or a closely related green-industry field.
Industry Knowledge: Strong understanding of turfgrass management, plant identification, pruning techniques, and chemical/fertilizer applications.
Licensing: Valid Driver’s License with a clean driving record (Required). Commercial Pesticide Applicator License or landscape industry certifications (e.g., CLT, ONDA) are highly preferred.
Technology: Proficient with smartphone/tablet operations and industry-specific software (e.g., Aspire, LMN, Jobber) for scheduling and tracking.
Physical Demands: Ability to work outdoors in various weather conditions, walk extensive commercial properties, and lift up to 50 lbs.
Language: Bilingual in English and Spanish is a significant advantage.

Core Competencies for Success

Leadership: Able to motivate diverse teams and resolve conflicts constructively in a fast-paced environment.

Problem Solving: Quick-thinking on your feet when weather, equipment breakdowns, or scheduling conflicts disrupt the daily plan.

Financial Acumen: Understands how labor hours and material waste directly impact the branch's bottom-line profitability.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Requirements:

Minimum 2 year college degree preferred
Must have valid NC Driver’s license and maintain a good driving record
Must have NC Pesticide applicators license, or the ability to obtain one
Must have good communication skills and ability to motivate others
Must comply with Bland Landscaping’s policies and procedures
Ability to lift up to 50 pounds on a routine basis
Ability to bend and stoop on a continual basis
Ability to work outside in all weather conditions
Ability to work around bees, poison ivy, pollen, thorns and other environmental risks
Wear work boots, Bland Landscaping uniforms, and present yourself in a clean and professional manner
Must be able to work with minimal supervision
Must wear provided company PPE
Must practice safety at all times
Must pass a criminal background check and maintain a clean criminal record