Duties

Duties include but are not limited to: Aid the Business Intelligence Analyst in all phases of analytics for Business Office operations. Maintains program requirements and criteria for assigned organizations. Reviews reports involving trend analyses and ensures follow up in these areas for conformity. Review materials and monitors services with regard to compliance with the standards of internal and external accrediting agencies. Analyzes data, identifies trends and issues of concern. Alerts superior of those areas where possible discrepancies exist with recommendations for initiating intervention. Monitor data in order to make recommendations that address customer concerns while not compromising the quality of health care provided. Provides input into the design of projects, the structure of information management systems and recommend appropriate methodologies, including applicable statistical analyses, for planned activities that will result in new or improved process solution. Monitors changes in clinical and administrative data systems in VA and advise investigators and management staff to revise data extraction and analysis methods as needed. Develops background and management options available to deal with complex facility planning and implementation issues. Ensures that proposals/Initiatives submitted for facility approval are complete and all implementation requirements are accurately identified. Ensures integration of all planning initiatives in terms of phasing and monitoring implementation of programs. Recommends action or adjustments necessary to achieve required objectives. Establishes process controls to ensure recommendations and actions are completed as approved. Responsible for identifying problems that involve new or revised policies or procedures and brings them to the attention of the Executive Assistant to the Chief of Staff for appropriate action. Responsible for obtaining timely actions, responses or decisions on request within and to the facility and ensures they are consistent with the VSIN 19 policy. Provides specialized staff support in the monitoring and analyses of changes in mission, goals, new legislation, and technological advances to assess the impact of these change Assists or initiates development or revision of administrative policies that will ultimately affect patient care or clinical services. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Full time Telework: This position may be authorized for telework on an ad hoc basis Virtual: This is virtual position where you will work at one of the VISN 19 facilities. Position Description/PD#: Program Analyst - Senior Business Analyst/PD13623A, PD13624A, and PD13625A Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Permanent Change of Station (PCS): Not authorized

Requirements

You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: Your performance and conduct The needs and interests of the agency Whether your continued employment would advance organizational goals of the agency or the Government Whether your continued employment would advance the efficiency of the Federal service Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/29/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. For a GS-11 position you must have served 52 weeks at the GS-9. For a GS-12 position you must have served 52 weeks at the GS-11.The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: GS-9 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: understanding of management principles, administrative regulations, and analytical techniques; understanding of business analytical concepts, and knowledge in applying these studies to make recommendations to leadership . OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related. OR, Combination: You may have a combination of education and experience to qualify at the GS-9 level. Equivalent combinations of successfully completed graduate education and specialized experience directly related to the work of the position, may be substituted to meet the experience requirements of the position (Transcripts Required). GS-11 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: working experience with management principles, administrative regulations, and analytical techniques; working experience with business analytical concepts, and in applying these studies to make recommendations to leadership . OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Ph.D. or equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree OR LL.M., can be substituted for specialized experience when the education is in a related field (Transcript Required); OR, Combination: You may have a combination of education and experience to qualify at the GS-11 level. Equivalent combinations of successfully completed graduate education and specialized experience directly related to the work of the position, may be substituted to meet the experience requirements of the position (Transcripts Required). GS-12 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade, GS-11, in the normal line of progression for the occupation in the organization. Specialized experience includes: expert level knowledge of health care service administration, continuous quality improvement; data analysis; healthcare principles, and theories and practices; knowledge of missions, organizations, programs, and requirements of health care delivery systems in general and in the country at large; mastery of and skill applying advanced qualitative and quantitative techniques in order to perform thorough management analysis of current and projected diagnostic service programs; knowledge of a wide range qualitative and/or quantitative methods for the assessment and improvement of program effectiveness or the improvement of program effectiveness or the improvement of complex management processes and systems; specialized knowledge of the basic principles and practices related to the management of health care delivery systems and the ability to apply this knowledge to solve the unique problems arising in the health care delivery system in which they serve; independently analyze problems and present both written and oral recommendations taking into full consideration the wide range of factors and requirements which affect the management of health care delivery systems. You will be rated on the following Competencies for this position: Administration & Management Analysis & Problem Solving Analytical Reasoning Computer Skills Health Informatics Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at the grade GS-12 level. A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Other Information

The Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. This job opportunity announcement may be used to fill additional vacancies. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.