About the Department

The Continuum of Care (CoC) Manager - Program Manager 1 is primarily responsible for providing overall administrative support and coordination of program activities, including various committees. The Continuum of Care Manager works collaboratively with community partners and HUD-funded sponsor agencies to further the distribution and managing of federal funds granted by HUD. The CoC Manager manages the entire communities process and host/ leads community meetings and processes; CoC General Membership, Point In Time count, Consumer Advisory Board, Homelessness Planning Council, and all other CoC monthly meetings.

The Office of Homeless Services (OHS) serves as the Nashville-Davidson County Lead for planning and coordination to build a Housing Crisis Resolution System. In this leadership role, OHS seeks to obtain and maintain resources necessary for our role and to help develop the resources necessary in the community to create an effective Housing Crisis Resolution System.

Position Duties

Provides overall administrative support for the Continuum of Care by representing organizations on various work committees and with community partners.
Manages the information flow for committees, including engagement of all stakeholders before, during and after meetings, as well as corroborating the agenda, minutes, attendance, committee chair tasks, posting and distribution of information to all members.
Works with Committee Chairs on what each meeting entails, formulating objectives, timelines, and communication of the decided tasks to members of the committee and the CoC as a whole, and holding the committees accountable to those formulated objectives.
Tracks each committee’s membership, work plan, objectives, follow-ups, and action items.
Provides general program support and coordination to include assisting with possible event planning and coordination, and the Volunteer Outreach Group.
Researches regional and national best practices for Continuum of Care management and operational efficiency by reviewing and analyzing all individual committee proposed initiatives, projects and outreach efforts.
Responds promptly to all incoming communications and requests for information to advance effectiveness of all current Continuum of Care initiatives and outcomes by.
Maintains, updates, and creates communications on Constant Contacts and share pertinent information regularly with the OHS team, Community, and Homelessness Planning Council.

Minimum Qualifications

EDUCATION AND EXPERIENCE

Master's Degree from an accredited college or university and two (2) years of supervisory and/or administrative experience.
OR
Bachelor's Degree from an accredited college or university and four (4) years of supervisory and/or administrative experience.

Candidates with accreditations earned in a foreign institute are encouraged to apply.

Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.

Other Qualifications

Experience working with the Department of Housing and Urban Development (HUD) funding streams, and/or existing Continuum or Care
Proficiency with MS Office Suite
Experience with homeless programs and systems; program evaluations and outcomes’ measurement
Degree field of study in Public Policy, Nonprofit Management or Strategic Design and Management

We are an equal opportunity employer. All individuals, regardless of personal characteristics, are encouraged to apply. Metro Nashville is committed to selecting the most qualified candidate for each of our roles.

Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.

Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at 615-862-6640.

Benefits

: Full-time, Civil Service positions -
10 Vacation Days per year (increasing after 5 years of service)
1 Sick Day per month
12 Paid Holidays per year

Public Safety - Sworn and Civilian positions -
20 vacation days per year
3 Personal days per year
1 Sick Day per month
12 paid holidays per year

Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.

Full-time, Non Civil Service positions - contact hiring department for benefits information

Seasonal/Temporary positions - no benefits offered.

Supplemental Questions

What is the highest level of education you have completed?

No diploma
High School Diploma or Equivalent
Associate's Degree
Bachelor's Degree
Master's Degree

List type of degree and major field of study, If no degree answer "N/A".

How many years of supervisory and/or administrative experience do you have?

No Experience
One Year
Two to Three Years
Four Years or More

Briefly describe your experience in supervisory and/or administrative experience. If none, put "N/A."

Briefly describe your experience working with the Department of Housing and Urban Development (HUD) funding streams, and/or existing Continuum or Care. If none, write "N/A".

Indicate the level of expertise you have using Microsoft Office Suite.

Advanced
Intermediate
Novice - training, but very little work experience
No experience using this application

Briefly describe any experience you have in the following areas: homeless programs and systems; program evaluations and outcomes' measurement. If none, put "N/A."

Required Question

Agency Information

Employer: Metropolitan Government of Nashville & Davidson County
Address: Human Resources Division

700 President Ronald Reagan Way, Suite 201

Nashville, Tennessee, 37210
Phone: (615) 862-6640
Website: https://www.nashville.gov/departments/human-resources/employment-opportunities

Program Manager 1 - Continuum of Care Manager