Reports to Program Director

Oversee & Supervises House Managers in assigned Houses

On going training and support to House Managers and DSP’s

Physical presence in the homes weekly or per business needs

Communication with HR on staff issues and open shifts

Participate in administrative meetings

Assist in disciplinary actions for House Managers and DSP’s with the guidance and approval from Program Director

Gives direction to House Managers with scheduling conflicts

Complete payroll by designated deadline

Make the necessary adjustments for all assigned employees payroll

Monitors time punches and overtime

Oversight of assigned individual’s transitions with transition team; Completion of required documentation; preparing the service

location for the CM walk thru, etc.

Make sure all PCISP'a are current and in the home

Make sure all staff are up to date with individual trainings and BC trainings

Response to all emails within 24-48 business day

Respond to Program Director on follow up questions from Incident Reports

Participate and attend all quarterly and annual meetings for the persons served on caseload

Conduct House Meetings Monthly with House Managers; provide training and updates per company policy

Complete annual performance reviews of all DSP’s and House Managers with the guidance and approval of HR and (or) Program

Director

On call responsibilities per business needs

Communicate with individual teams on the individuals care, progress, health and safety, etc.

Collaboration with other departments to maintain AID expectation and state guidelines.

Conduct regular audits at all service locations but not limited too: Therap, EVV, Relias, Paycom, monthly paperwork, condition of

the home, individual status, and any other audits requested.

Upload all hard copies on the drive per deadline.

All other duties as assigned

Must be able to work int the houses when needed

Must be able to lift at least 50 lbs

Must demonstrate AID culture, value, and mission statement.