This role is required on-site in either Bonita Springs FL or Mechanicsburg PA.  Hybrid and remote work is not available at this time.

Responsibilities:

• Maintain PMO policies & procedures in the Documentation Library.
• Review and scrutinize incoming charter requests for completeness and clarity.
• Create business requests using information obtained from the charter submission.
• Escalate to the PMO leadership team any urgent charter submissions. 
• Act as SharePoint liaison making sure templates and forms are up to date.
• Reconcile information from different sources, such as databases, Mantis, Smartsheet and SharePoint to ensure all systems reflect up to date data.
• Work with business owners to regularly prioritize open Business Requests.
• Triage defects, data updates, and production support requests submitted by business owners via mantis.
• Train new hires on Mantis, and other related systems as requested by the PMO Manager.
• Assist with Mantis Management.
• Facilitate pre-release and post-release communications.
• Successfully engage in multiple projects simultaneously showing initiative and self-motivation while following PMO standards as articulated in policies and procedures.  
• Maintain a positive work environment. 
• Facilitate SQTs for client billable projects.
• Other duties as needed

Qualifications:

High School Diploma or equivalent is required.

Administrative experience and knowledge of Microsoft Office Suite is required

Knowledge of JIRA, SharePoint and Mantis is preferred

Ability to multi-task and work in a fast-paced environment.

Organizational and time management skills
Superior written and verbal communication and presentation skills. 
 Ability and desire to learn and manage detailed processes and documentation.
 Ability to work independently within guidelines 
Strong problem-solving skills with independent decision-making ability.

Prior experience in the pharmaceutical, healthcare or managed care industry preferred.

Company Benefits:

• Vacation and Sick/Personal Time
• Medical Insurance / Prescription / Vision / Dental
• Hearing Program Discount
• Short- & Long-Term Disability Insurance
• Life Insurance
• Flexible Spending Account
• 401(k) plus company match
• Employee Referral Program
• Employee Recognition
• Tuition Reimbursement
• Professional Development Training

About Benecard Services our affiliated companies:

Benecard Services, LLC

Benecard Services, LLC has been administering carve-out, fixed rate insured prescription drug benefit programs since 1990. Benecard is a full service, in-house prescription benefit administrator that includes mail and specialty drug dispensing. We are a premiere nationwide Prescription Benefit Administrator headquartered in Lawrenceville, New Jersey.

Website: http://www.benecard.com

BeneCard PBF

BeneCard PBF provides self-funded prescription benefit program administration with a personalized approach through focused, clinical expertise. Our business model operates on a customized claim processing system offering unlimited capability and flexibility to respond to client needs in an evolving marketplace. Advanced clinical programs and advanced technology provide the framework to maximize the use of all data elements available. This allows BeneCard PBF to filter the information, focus on clinical opportunities and facilitate interaction between the physician, the pharmacist and the patient to effectively promote complete health care. Headquartered in Bonita Springs, Florida.

Website: http://benecardpbf.com

National Vision Administrators

For over 40 years, National Vision Administrators (NVA) has been meeting the vision benefit needs of public employer groups, Health & Welfare Funds, Associations and Coalitions. Providing millions of people throughout the United States with vision care programs that help them be smarter buyers of eye care and eyewear, NVA is particularly well suited to address today's health benefit challenges as it relates to eye care. We offer cost-effective, customized vision benefit programs that are clinically integrated. We are proud of the fact that we have retained over 99% of our clients and believe it is the greatest testimony to the high-quality benefits and service satisfaction we provide to both our clients and their members. Headquartered in Clifton, New Jersey.

Website:  http://www.e-nva.com

We are an Equal Opportunity employer.