About the role

The Project Manager 2 is responsible for the overall direction, planning, coordination, implementation, execution and management of one to many medium projects, several large projects, and/or complex projects according to pre-determined scope, schedule and budgets. The Project Manager 2 will also provide coaching and mentoring to less experienced Project Managers / Project Coordinators. It is expected that the majority of time (70%) will be in customer facing activities.

 

Location: Houston, TX | Saline, MI | Memphis, TN 

 

What you’ll be doing

• Lead the planning and implementation of project(s) throughout the project lifecycle, initiation through closure


• Oversee the review of project scope, goals and deliverables both internally and externally


• Oversee and Develop a project task list (tracker), risk/issue/action, project contacts and a full scale project plan as required within Computacenter United States Inc.’s approved applications and systems


• Assemble and coordinate project resources both internally, externally and with 3rd parties


• Manage project budget, resource allocation, project plan, project trackers and project timelines as required


• Track and advise on project deliverables and tasks using appropriate applications, systems, and/or tools


• Own and resolve any issues that arise during the project and drive risk mitigation


• Drive team accountability for project results of staying on-budget, on-schedule, and maintain client satisfaction


• Communicate with internal and external stakeholders including but not limited to project scope, tasks, deliverables, goals, resources, schedules and budgets


• Communicate expectations to stakeholders and team, gaining acceptance and accomplishing customers business objectives


• Identify resources required to fulfill project delivery, collaborating with other Project Managers, the Resource


• Management Group and other groups as required to determine which project resources are available in order to schedule project workload and make assignments


• The PM2 should work with the Resource Management Group to explore ways to drive efficiencies on third party project delivery


• Oversee all products and corresponding issues (software licensing, shipment logistics, DOA's, late or changed shipment dates) are coordinated with customer and Computacenter United States Inc. Sales and Engineering teams


• Provide status reporting throughout the project to internal and external stakeholders on progress against project schedule, and any issues and their accompanying mitigations.


• Quickly escalate to next level of management and/or senior management any project related issues/risks that will impact the project negatively


• Ensure all project team timecards, expense reports, status reports, issue documentation, project tracker(s), project plan(s) and project documentation are entered and/or updated into the Computacenter United States Inc. applications & systems in a timely fashion, verifying accuracy and completeness


• Obtain client sign-off on the Project Completion Form


• Perform invoicing and project closure functions including sending and following up on Customer Satisfaction Survey’s


• PM2’s will be called upon to mentor those around them in aspects of leadership, methodology, tools, people skills, and navigating difficult customer environments


• PM2’s will be called upon to conduct mid project health checks as well as after action meetings for continual improvement.


• PM2’s will be expected to have the ability to turn around any sized project that may not be performing up to Computacenter United States Inc.’s high quality expectations

 

What you have

• 7-10 years’ experience in Project Management within the IT industry


• Proficiency in Microsoft Word, Excel and Project


• Excellent customer interfacing skills


• Strong communication skills, both written and verbal


• Proven experience in effective meeting facilitation


• Proficient in project management software


• Legal authorization to work in the United States.

 

Bonus points

• Bachelor’s degree preferred


• PMP certification is a plus


• Experience with Salesforce is a plus

 

What you can expect

There’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.

 

About us

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 21,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us