Role Overview

Manage end-to-end delivery of digital transformation projects across Agile/Waterfall environments, ensuring predictable execution, governance, and stakeholder alignment in a client-facing setup.

Key Responsibilities

- Lead 2–3 concurrent projects from initiation to deployment with ownership of scope, cost, schedule, and quality.

- Drive Agile (Scrum/Kanban) and Waterfall delivery models in hybrid execution setups.

- Prepare and manage project plans, RAID logs, status reporting, and governance artefacts.

- Ensure effective stakeholder communication (client + internal).

- Manage cross-functional teams for timely delivery.

- Track financials, resource utilisation, and delivery metrics.

- Contribute to continuous improvement and process standardisation.

- Operate in high-pressure environments with strong execution discipline.

Responsibilities

Formulate and monitor inter-connected projects.

Develop and implement program strategies.

Coordinate cross-project activities.

Lead and evaluate project managers and staff.

Manage budgets and deadlines.

Apply risk and resource management.

Monitor program performance.

Communicate with stakeholders.

Resolve program-related issues.

Qualifications

Technical & Functional Skills

- Agile, Scrum, SAFe, and Waterfall delivery models.

- Experience in digital transformation programs (AI, automation, cloud, low-code).

- Project tools such as JIRA, Confluence, MS Project.

- Understanding of GenAI / Automation workflows / SDLC governance.

Preferred (Critical Differentiator)

- Technical Project Manager exposure on Power Platform (Power Apps, Power Automate, AI Builder, Copilot).

- Experience managing minimum 2–3 Power Platform projects.

- Exposure to consulting / client advisory roles.

Eligibility

- 8–12 years of experience in project delivery.

- PMP (PMI) preferred | SAFe Agile mandatory.

- Proven experience managing 2+ projects in parallel.

About Company

EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration – and we’ve been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that’s unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It’s our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we’re some of the best in the business. Contact us to see how we can help you achieve your goals.

Company

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.

EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.