Project Manager
Upside Innovations is a manufacturer of aluminum ramps, steps, canopies, OSHA steps, covered walkways, and custom access products. Upside was formed in 2009, and we have been growing rapidly ever since. We are now part of SixAxis Manufacturing Technologies which is fueling additional growth in our business.
Our Project Managers are key in continuing to drive the growth of our business. The successful candidate will manage projects from start to finish, being the bridge between our sales, operations, installations, and customers and will continue to help us outpace our competition.
We are seeking candidates with superior communication, good technical aptitude, great organization, planning and negotiation skills. This will be a quick paced environment where plans are made, plans shift for a variety of uncontrollable reasons, and plans need to be modified to hit our customers’ timelines. We are looking for people who are skilled at getting the best out of people and projects that they oversee, are able to roll with the punches, not get frustrated with the moving targets and actually enjoy some of that chaos.
Position Responsibilities:
- Reach out to customers on new orders to gather initial information regarding expected installation timing, proper site contacts, and site conditions if known at this point.
- Communicate order information internally with operations and engineering resources.
- Facilitate communication between engineering and our customers regarding design needs, drawing submissions, etc.
- Work with the proper salesperson to communicate needs to modify an existing quote or create a new quote for customer change order on existing orders.
- Work with production planning personnel to communicate customer timing needs and understand when those orders will be ready to leave our facility.
- Communicate shipment and installation plans along with timing to our customers.
- Negotiate pricing and schedule existing subcontracted installers.
- Work with the Install Manager to schedule our internal Upside employee installers.
- Coordinate fixes required for any shipment quality, shipment damage, bad site information or installation quality problems that occur.
- Send PO’s to subcontracted installers.
- Oversee site specific installer paperwork.