Posted 1mo ago

PT Customer Service Representative

@ National Fitness Partners
Quakertown, Pennsylvania, United States
$11/hrOnsitePart Time
Responsibilities:answering phones, greeting members, responding to questions
Requirements Summary:Part-time customer service role requiring high school diploma (preferred) and basic computer skills.
Technical Tools Mentioned:POS, Basic Computer Skills, Customer Service Software
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Job Description

Part- Time: Starting at $11 per hour.

Friday 1pm-9pm Saturday 11am-7pm Sunday 11am-7pm

Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date. 

 

At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.  

  •  We Are Accountable – Self-starters who pursue excellence.
  •  We Are Driven – Problem solvers who deliver results.
  •  We Are Passionate – Positive energy with a real desire to help others.
  •  We Are Ambitious – Always learning and growing toward success.

We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!

Customer Service Representative Benefits:

  • Growth Opportunities over 90% of our management team started as an entry level team member!
  • Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
  • Shift-differential pay for select shifts
  • PTO for all employees
  • Employee Assistance Program
  • Free employee Black Card Membership

 

Customer Service Representative Responsibilities:

Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.

  • Answer phones in a friendly manner using information script
  • Greet members, sign up and tour new members, and log amenities.
  • Respond to member questions and concerns in a timely and professional manner
  • Process beverage or merchandise purchases through the point of sale system
  • Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
  • Provide a clean, sanitized and safe club environment.