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Posted 7h ago

Quality Control Manager

@ APV
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Columbia, Maryland, United States
RemoteFull Time
Responsibilities:overseeing quality, reviewing deliverables, ensuring compliance
Requirements Summary:5+ years in QA/QC supporting federal health program contracts, Master’s degree or equivalent, CQA or PMP preferred, strong writing, analytical, and accessibility (Section 508) knowledge.
Job Description

Title: Quality Control Manager

Location: Remote

 

Company Background

At APV, we’re more than a technology company — we’re a mission-driven powerhouse transforming organizations through advanced technology and human ingenuity. Our expertise spans AI/ML, data architecture, low-code/no-code development, Agile DevSecOps, and cloud services, delivering scalable and meaningful solutions.

In our Emerging Technology Lab, innovation drives progress. Our teams create intelligent chatbots, AI-powered assistants, robotic process automation (RPA), essay graders, and data analytics platforms. If you’re passionate about solving complex challenges and shaping the future, APV is the place for you.

Since 2007, we’ve partnered with federal and state agencies to deliver IT, training, and consulting solutions that achieve mission-critical outcomes. Built on accountability, integrity, and quality, we go beyond expectations.

With 70+ prime contracts and a proven record of client success, APV continues to grow — and we’re looking for exceptional talent to grow with us.

 

At APV, we Always Provide Value.

 

Role:

 

The Quality Control Manager is responsible for overseeing and enforcing quality assurance and quality control processes across all program activities, deliverables, and contract requirements. Operating independently from task leads and content developers, this individual provides objective review and quality oversight to ensure all products meet established standards for accuracy, consistency, compliance, accessibility, and overall quality prior to submission. The Quality Control Manager works closely with program leadership and staff to foster a culture of continuous improvement and excellence.

 

Duties:

 

The Quality Control Manager will:

Quality Assurance & Deliverable Review

  • Develop, implement, and maintain quality assurance and quality control processes for all program deliverables and activities.
  • Conduct independent reviews of reports, training materials, communications products, technical assistance resources, and other deliverables prior to submission.
  • Verify accuracy, completeness, consistency, and compliance with contract requirements, established standards, and program expectations.

Compliance & Accessibility Oversight

  • Review deliverables for compliance with plain language principles, Section 508 accessibility requirements, and applicable organizational standards.
  • Maintain quality review checklists, documentation procedures, and corrective action processes.
  • Ensure quality management activities are consistently applied across all workstreams and deliverable types.

Continuous Improvement & Risk Mitigation

  • Identify quality issues, trends, and process improvement opportunities and recommend corrective actions.
  • Monitor the effectiveness of quality management processes and implement enhancements as needed.
  • Support risk identification and mitigation efforts related to deliverable quality, compliance, and performance.

Program Collaboration & Reporting

  • Collaborate with project leadership and task leads to communicate quality findings and support resolution of identified issues.
  • Maintain records of quality reviews, quality metrics, and corrective actions.
  • Prepare quality assurance reports and recommendations for program leadership as needed.

 

Education:

 

  • Master's degree in Public Health, Health Administration, Quality Management, or a closely related field.
  • Relevant certifications, such as Certified Quality Auditor (CQA), Project Management Professional (PMP), or equivalent, may be considered in lieu of an advanced degree.

 

Required Experience and Skills:

 

  • Minimum five (5) years of experience in quality assurance or quality control roles supporting federal health program contracts or comparable initiatives.
  • Demonstrated experience reviewing and improving health program deliverables for accuracy, consistency, plain language compliance, and Section 508 accessibility.
  • Experience with federal contractor quality management systems, quality assurance plans, and deliverable review processes.
  • Strong attention to detail and ability to identify quality, compliance, and documentation issues.
  • Experience developing quality review procedures, standards, and performance monitoring approaches.
  • Excellent written, verbal, analytical, and organizational skills.

 

Preferred Skills:

 

  • Experience supporting federal healthcare programs or federally funded health initiatives.
  • Experience reviewing healthcare, public health, technical assistance, training, or communications deliverables.
  • Familiarity with quality management methodologies, continuous process improvement, and performance management frameworks.
  • Knowledge of accessibility standards, plain language requirements, and federal deliverable review best practices.
  • Experience working with multidisciplinary teams in remote environments.
  • Experience implementing quality assurance processes across large, multi-year programs or contracts.

 

About APV

APV is an Equal Employment Opportunity employer. All qualified applicants are considered without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.