Miami Jewish Health is one of the largest providers of healthcare and living options for aging adults in the Southeast. We operate Florida PACE (Program of All-Inclusive Care for the Elderly) Centers, the largest PACE program in Florida, which serves as health plan, healthcare provider, and social center designed for older adults with complex medical needs. We have four adult day health centers that serve participants in Miami-Dade and Broward counties.

Our careers are challenging, meaningful and rewarding. Join us now to do purposeful work in supporting our community’s seniors and their families.

Job Title: Intern Quality Improvement

Job Summary

Provides administrative support for the Director of Healthcare Quality. Responsibilities include: general administrative duties, QAPI minutes recording, maintain QAPI files and documentation, assist in the preparation of various QAPI reports/deliverables, perform data entry, support the coordination and facilitation of QAPI meetings activities under general supervision of QAPI management. The Quality Improvement (QI) Intern will assist the Director of Health Care Quality and Quality Improvement/Risk Analyst Coordinator in the implementation of performance/process improvement and quality assurance projects.

Essential Job Functions

·       Assists in the coordination of the organization’s designated key quality indicators and additional areas of performance improvement.

·       Performs data collection from various sources and assists Quality Management in the production and communication of reports.

·       Assists in efforts to improve and streamline the process and workflow of the Quality department.

·       Researches national quality metrics and best practices to benchmark and evaluate data results.

·       Strong problem-solving skills; detail oriented.

·       Performs other duties as assigned.

Job Requirements

Education

·       Pursuing a Bachelor’s or Master’s degree in healthcare administration or health care related field from an accredited college/university

Internship Opportunities

·       Explore Career Opportunities - by working in the field you have chosen, you can receive an inside look at your potential career path

·       Network - meet a variety of people in your chosen profession through your internship, allowing you to form relationships you can build on in the future

·       Find Mentors - certain individuals can help guide you through your internship and expose you to opportunities to which you can aspire

Additional Information

·       You will participate in training during the first week of your internship. This training program will expose you to our culture and provide you with a knowledge base to draw upon throughout the remainder of your internship and beyond.

·       Interns who successfully complete the program may be considered for full-time employment after graduation.

Abilities Required

·       Strong oral and written communication and interpersonal skills

·       Analyzes databases and other information

·       Understands and learns healthcare and medical terminology

·       Good organizational and planning skills

·       Working knowledge of Microsoft Office word processing and spreadsheet software

·       Ability to demonstrate critical thinking, appropriate prioritization, and time management skills

·       Demonstrates guest relations skills to residents/patients, physicians, visitors, employees, and any other individuals with whom they may come in contact

·       Team player

·       Ability to work independently

·       Maintains ethical behavior and confidentiality

Functional Demands

Environment Work Conditions

·       Normal working condition with adequate lighting and ventilation

Infectious Material Exposure

·       No routine exposures to blood/body fluids but may occasionally require performing activities which may involve exposure to unsanitary conditions

Organizational Expectations

·       Ensures that resident’s/patient’s rights are adhered to

·       Demonstrates professionalism and accountability

·       Demonstrates a caring attitude consistent with Miami Jewish Empathicare^SM toward MJH residents, patients, family members, employees, and other facility guests

·       Demonstrates excellent communication skills

·       Ensures confidentiality and security of patients’ medical information

·       Identifies and utilizes appropriate channels of communication

·       Able to speak, read and write English

·       Able to think and act calmly to meet unusual occurrences of the job

·       Adheres to the organization’s Mission, Vision and Values

·       Participates in departmental activities, meetings and in-services and follows established guidelines

·       Maintains a safe working environment

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

We believe in the power of empathy, the value of relationships and the importance of a life well-lived. Come see why Miami Jewish Health is unlike anywhere you’ve ever worked before. We offer competitive compensation, medical/dental/vision coverage and a 403(b)-retirement savings plan for eligible full and part-time positions, free on-campus parking, an onsite fitness center and more.

Miami Jewish Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.