Job Summary

The Quality Specialist is responsible for developing, maintaining and updating the IATF16949 documentation to ensure a world class quality product is being installed on our customer’s vehicles.  Documentation development and input includes work instructions, process flow/PFMEA, control plans, audit plans, etc.  This position will ensure on time launch support, as well as address and review plant and supplier concerns.  

Key Responsibilities

• Support the development, maintenance and continuous improvement of IATF16949 facility process documentation, work instructions, process flow/PFMEA, control plans, all PPAP documentation and audit plans.
  
  • Develop and maintenance of vehicle travellers and QA check-sheets for new and current programs.
  • Assist with training and coaching of production quality team.  Provide advice and guidance to ensure adherence to work instructions. 
• Manage supplier concerns with QAS
  
  • Develop detailed responses to customer concerns / corrective actions and warranty claims in a timely manner using customer portals.
  • Issue GIMS and SCARs through customer sites when directed by customer, otherwise through the Ground Effects LTD/LLC Quality Management System.
  • Navigate and assist with regular customer website maintenance.
• Support key dates and launch requirements at build plant as required.
  
  • Manage required OEM alerts and Forever requirements as needed.
• Assist with cost tracking for internal, external and supplier issues and reported out monthly.
  
  • Conduct internal audits for LPA’s, IATF, etc.

Qualifications

• Education
  
  • Minimum Required: Grade 12 education or equivalent
  • Preferred: Bachelor’s Degree in Quality Engineering or related field.  Experience will be considered in lieu of education. 
• Experience
  
  • Minimum Required: 1 to 3 years of experience as a quality lead or specialist in a manufacturing/production environment.
  • Preferred: 3+ Years’ experience with Tier 1 level submission for PPAP for all quality documents
  • 2+ Years’ experience with TS16949 or IATF 16949 standards, Quality Audits, Environmental Management System and OSHA Requirements 
  • Automotive manufacturing or military background
• Must have and maintain a valid Driver’s License
• Must be willing to travel as required
• Must have knowledge of TS16949 or IATF 16949
• Must be familiar with MS Office
• Preferred:
  • Familiar with Environmental Management System and OSHA Requirements
  • Able to identify quality issues relating to work instructions and quality processes.
  • Advanced computer, communication and time management skills
  • Must be team oriented with strong interpersonal skills.
  • Must have demonstrated organizational and communication skills.
  • Knowledge of and experience with the APQP process including FMEA and Control Plan development.
  • Must have knowledge of and experience with PPAP submissions.

Working Conditions

The following working conditions are present or expected on a daily basis:

• Manufacturing environment with minimal leadership assignments.  
• Frequent exposure to weather elements, chemical, robotics, industrial manufacturing and automotive vehicles.
• Must comply with all Company policies, procedures and work instructions.
• Personal Protective Equipment must be worn at all times while on the production floor.

IMPORTANT NOTE

The organization reserves the right to change, amend or disuse this job description at any time. This document is intended to provide an overview of the required responsibilities and qualifications.