The Receptionist serves as the first point of contact for visitors, clients, and callers by providing courteous customer service and administrative support. Responsibilities include answering and directing phone calls, greeting guests, recording and delivering messages, receiving donations and deliveries, issuing receipts, maintaining visitor sign-in procedures, providing information about The Salvation Army’s programs and services, making intercom announcements as needed, performing basic clerical duties, and keeping the reception area clean and welcoming. The position may also perform other related duties as assigned.