Job Title

Receptionist

Department

Pastoral > Administrative Services

Reports to (Title)

Campus Administrator

Direct Reports

Type of Position

□ Pastoral (approval required)

□ Non-Pastoral Staff

X Administrative

□ Intern

□ Temporary

□ Seasonal

□ Contractor

Position Function

X Campus Staff

□ Central Staff

Hours: 40+ hours per week

□ Weekends Required

□ Full time

X Part-time

□ Salary

X Hourly

□ Ministerial

Position Code

X General

□ Captain

□ Coordinator

□ Leader

□ Director

□ Executive

Position Summary:

A receptionist is the first point of contact at the offices of Abundant Life Church, so they must maintain a professional and welcoming environment while multitasking to ensure smooth office operations.

A receptionist job involves greeting visitors, managing phone calls, scheduling appointments, and handling administrative tasks like mail, filing, and ordering supplies.

Responsibilities include but are not limited to:

Key responsibilities

· Visitor management: Greet guests and those with appointments, check them in, and direct them to the correct staff member or conference room.

· Communication: Answer, screen, and forward phone calls, and handle office correspondence, including mail and packages.

· Scheduling of Events: Schedule, maintain forms and collect payments for events.

· Administrative support: Perform various clerical tasks such as photocopying, data entry, and maintaining office records.

· Office maintenance: Keep the reception area tidy, monitor and order office supplies, and coordinate with maintenance staff when needed.

Required skills and qualifications

· Communication: Excellent verbal and written communication skills are essential.

· Organization and multitasking: The ability to prioritize tasks and manage multiple responsibilities efficiently is crucial.

· Technical proficiency: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is often required.

· Customer service: Strong customer service skills are needed to interact professionally with visitors and callers.

· Soft skills: Key traits include a professional attitude, attention to detail, dependability, and the ability to remain calm under pressure.

· Experience and education: A high school diploma or equivalent is typically required, and some office experience is often preferred.

ALC Ministry Intern Core Values:

• Responsible for upholding Biblical priorities and core values of ALC.

• Possess a growing personal relationship with Christ.

• Models a strong relationship with his or her spouse (if married) and children (if applicable).

• Strives to fulfill his or her purpose in life and ministry while demonstrating integrity in words, relationships, and actions.

• Strong emotional and relational maturity

• Team Builder