Primary Function:

Answer and forward calls through console switchboard as well as greet visitors to company office. This is an office setting position within the corporate office.

Typical Duties: 

Operate console switchboard. Place outgoing calls, answer incoming calls, forward calls to party, take messages, when necessary, notify (by phone) employees that visitors have arrived.

· Pass messages on to a) party called b) secretary or other appropriate person or c) may take messages for absent employees.

· May give orientation on telephone system usage to new employees and update phone extension listing and distribute.

· Receive packages, letters, etc., as required. Sign for parcels when necessary.

· May type memos, letters, listings, etc., as backup to other departments and may organize/alphabetize filing for other work groups.

· Direct visitors to correct offices.

· Maintain all Comdata receipts with weekly reconciliation of Comdata bill and process Comdata for payment.

· Order supplies for the office/departments and maintain orderly inventory of supplies.

· Make sure front reception area and kitchen are tidy and presentable for guests.

· Order/maintain various kitchen supplies.

· Respond to all customer inquiries in a policy and timely manner