About Us

At Cornerstone Veterinary Hospital, we believe great veterinary medicine starts with great people. We are building a team culture centered around accountability, compassion, communication, and supporting one another through both the rewarding and challenging days of veterinary medicine.

We are looking for someone who is motivated, dependable, eager to learn, and invested in being part of a strong team. Veterinary experience is welcome, but not required — we can teach skills. What matters most to us is attitude, work ethic, emotional maturity, and a genuine desire to contribute to a healthy team culture.

If you are someone who wants to show up for your team and wants a workplace that shows up for you in return, we would love to meet you.

Position Summary

The Veterinary Receptionist serves as the first point of contact for our clients and patients. This role is essential in creating a welcoming, organized, and compassionate experience while helping maintain smooth daily hospital operations.

This position requires strong communication skills, adaptability, attention to detail, and the ability to remain calm and kind in a fast-paced environment.

What We’re Looking For

We are hiring for character and culture fit first. The ideal candidate is:

• Reliable and accountable

• Compassionate toward both people and animals

• Team-oriented and willing to help wherever needed

• Open to coaching, feedback, and continued learning

• Professional and emotionally mature

• Able to communicate clearly and respectfully

• Adaptable in a fast-paced environment

• Motivated to contribute positively to team culture

• Comfortable using multiple computer systems, managing digital communication, and learning veterinary software in a fast-paced environment

• Comfortable taking initiative and problem-solving

• Able to maintain composure during stressful situations

Experience in veterinary medicine is a plus, but we are happy to train the right person.

Responsibilities

Responsibilities may include:

• Greeting clients and patients with warmth and professionalism

• Answering phones and managing client communication

• Scheduling appointments and coordinating daily workflow

• Checking patients in and out

• Processing payments and maintaining accurate records

• Communicating clearly with doctors and support staff

• Assisting clients with questions, prescriptions, and follow-up care

• Managing electronic medical records, appointment scheduling systems, and digital client communication efficiently and accurately

• Maintaining cleanliness and organization of reception areas

• Supporting teammates and helping where needed throughout the hospital

• Helping create a positive and collaborative work environment

Our Expectations

We value:

• Accountability and follow-through

• Respectful communication

• Dependability and punctuality

• Team-first mentality

• Willingness to learn and grow

• The ability to accept feedback and apply it

We understand no one walks into veterinary medicine knowing everything. We are committed to teaching and supporting team members who are willing to put in the effort and grow alongside us.

What We Offer

• Supportive team environment

• Training and mentorship

• Opportunities for growth and development

• Meaningful work helping pets and their families

• A workplace focused on collaboration, communication, and mutual support

We encourage applicants from all backgrounds and experience levels who align with our values and culture. If you are dependable, motivated, and looking for a team that values both personal growth and teamwork, we would love to hear from you.