HiringCafe
Posted 2w ago

Receptionist/Customer Service

@ Culligan
View All Jobs
Richland Center, Wisconsin, United States
OnsiteFull Time
Responsibilities:processing orders, scheduling service, managing accounts
Requirements Summary:High school diploma, 2+ years customer service experience, proficiency with Microsoft Word/Excel/Outlook, strong communication, time management, problem-solving, and experience with order processing and scheduling.
Technical Tools Mentioned:Microsoft Word, Microsoft Excel, Microsoft Outlook
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Job Description
Benefits:
  • Competitive salary
  • Paid time off
  • Training & development
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Vision insurance
 
Benefits/Perks
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401K retirement with company match
  • Vacation, paid time off
  • Company-paid training
  • Employee discounts for Culligan in-home products

Job Summary
Culligan Water is seeking an individual as a secretary experienced in customer relations. The Secretary works directly with customers to schedule routes, resolve problems, and meet related needs. The Secretary will perform routine tasks such as posting payments, processing transactions, and contacting customers for delivery and service and providing customer support. You should be detail-oriented, organized, and have strong interpersonal and communication skills. 

Responsibilities
  • Extensive problem-solving, order processing, and helping to manage customer accounts
  • Provide proactive sales support by developing close relationships with customers
  • Schedule service and delivery orders 
  • Coordinate schedules with the service/operations team
  • Contact customers for purposes of scheduling additional services or offering maintenance plans
  • Refer unresolved customer grievances to designated departments for further investigation
  • Posting transactions on customer accounts

Qualifications
  • High school diploma 
  • Minimum of two years of customer service experience required
  • Strong time management and project management skills
  • Proficient in Microsoft Office (word, excel, outlook)
  • Excellent communication skills, both written and verbal

About Culligan
As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. 

 

About Culligan

 

Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.

 

Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.

 

 

 

This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

Why Should You Join Culligan?



Growth Opportunities


Friendly Coworkers


World class training and development through Culligan University and bootcamps