Receptionist
Location: Danvers, Massachusetts
Company: Hathorne Hill Rehabilitation and Healthcare Center
Job Type: PART_TIME
About the Role:
We are seeking a friendly and organized Receptionist to join our team at Hathorne Hill Rehabilitation and Healthcare Center. As a Receptionist, you will be responsible for providing exceptional customer service, answering phone calls, and responding to visitor inquiries. You will also be responsible for completing administrative tasks, such as typing correspondence and reports, and maintaining a professional and welcoming environment.
Responsibilities:
Greet visitors, patients, and families in a pleasant and professional manner
Answer and respond to incoming phone calls, taking messages and relaying information as needed
Provide administrative support to all departments, including typing correspondence and reports
Maintain a professional and organized front desk area, ensuring all necessary materials and supplies are available
Assist with special projects and tasks as needed
Demonstrate a commitment to excellent customer service, providing a warm and welcoming environment for all visitors and patients
Requirements:
High school diploma or equivalent required
Ability to read, write, and comprehend English; ability to follow oral and written instructions
Knowledge of administrative practices, procedures, and guidelines
Ability to work hours as scheduled, including rotating shifts and weekends
Pleasant personality and speaking voice
Ability to lift a minimum of 25 lbs and move intermittently throughout the day
Behavioral Competencies:
Accountability: Demonstrated ability to take ownership of actions and behaviors, fulfilling job responsibilities in a manner consistent with the organization's Mission and values
Communication: Ability to present ideas and information in a concise, effective, and interpersonally appropriate manner
Customer Service: Demonstrated ability to develop and cultivate mutually beneficial relationships with internal and external customers
Teamwork: Ability to establish effective relationships with coworkers and collaborate to achieve shared goals
Trust and Respect: Demonstrated ability to model the organization's Mission and Code of Ethics, treating all individuals with dignity and respect
Technical Competencies:
Ability to input/ type accurately and efficiently
Ability to complete assignments in a timely manner
Ability to function independently and make independent decisions when warranted
Understanding and upholding the Resident's Bill of Rights and holding all resident information confidential
If you are a motivated and organized individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity. Apply today to join our team and help us continue to deliver the highest standard of care to our patients and residents.
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