MAJOR FUNCTION:
The Receptionist is an enthusiastic and people-oriented professional who serves as the first point of contact for students, families, staff, and visitors.
This role is responsible for greeting guests, answering and directing phone calls, providing friendly customer service, and assisting with general office responsibilities
while maintaining a welcoming and organized front office environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES (NOT ALL INCLUSIVE):
• Answer phones and direct calls to appropriate party
• Retrieve messages from the school’s voicemail system and deliver them in a timely manner
• Take and deliver messages in a timely manner
• Maintain and enforce security protocol in the front office and reception area which includes the safe dismissal of students
• Assist parents and visitors with any questions they may have
• Sign in and greet visitors and/or volunteers through verification system. Alerts administration about any persons who should not be on campus.
• Receive and distribute mail
• Assist the Data Processor with logging tardies, excused absence, and early dismissal information and entering them into the sponsor’s computer system
• Prepare and issue Car Tags as well as sell student agendas
• Assist in assembly of classroom/student materials as directed by Principal and Assistant Principal
• Maintain a clean and professional work area and ensures most current handouts are available
• Maintains confidentiality in all circumstances regarding to student information and any other information deemed confidential by the Principal
• Enforces sign-in and sign-out policies and report issues to the Principal or designee
• Maintains updated information binder with information on school happenings, clubs, meetings, events, announcements, etc.
• Properly and effectively uses classroom communication system to answer calls or call into classrooms
• Oversees the clinic and ensures District procedures are followed as outlined
• Ensures all medications in the clinic area are properly stored, logged and accounted for
MINIMUM QUALIFICATIONS:
• Basic computer skills, MS Office Suite
• Bilingual is preferred
• Good organizational skills
• Ability to functions independently and as part of a team
• Excellent communication skills
• Excellent time-management skills
• Ability to multi-task
• Requires the ability to read a variety of correspondence, reports, forms, applications, test results, etc.
• Requires the ability to prepare correspondence, reports, presentations, newspaper articles, forms, etc. using prescribed formats and conforming to all rules of punctuations, grammar, diction, and style
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
• To perform this job successfully an individual must have knowledge of spreadsheet software and work processing software
• Positive evaluations and recommendations from previous position(s)
• Demonstrate a strong growth-mindset
• Knowledge or intention of implementing The Leader in Me with fidelity
EDUCATION / EXPERIENCE REQUIREMENTS:
• High school diploma and two to five years related experience and/or training.