Floral Haven Funeral Home, Crematory and Memorial Gardens is seeking a compassionate and professional Part-Time Receptionist to join our team. This role focuses on front-desk reception duties, with the added responsibility of covering our phone-operator position as needed. The ideal candidate brings calm, clarity, and empathy to every interaction, supporting families during some of the most difficult moments of their lives.

Responsibilities

• Greet and assist all guests with warmth, respect, and professionalism.
• Communicate information and instructions clearly, ensuring families feel supported and understood.
• Manage multiple guests arriving at once while maintaining a calm, steady presence and giving each person your full attention.
• Receive complaints with patience and composure, routing them to the appropriate staff member.
• Serve as backup for the phone-operator role, answering incoming calls and directing them to the correct team members.
• Support general front-office tasks as needed.

Qualifications

• Excellent verbal communication skills with the ability to convey information clearly and compassionately.
• Strong interpersonal skills and the ability to remain composed in emotionally sensitive situations.
• Ability to multitask effectively in a steady, sometimes high-pressure environment.
• Bilingual abilities are a plus but not required.
• Prior experience in reception, customer service, or a similar role is helpful.

Schedule

• Part-time position.
• Must be available to work weekdays and weekends as needed.

If you are someone who brings empathy, professionalism, and steadiness to your work, we welcome your application for this meaningful role.

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.