About the Department

Join our team as a receptionist and help bring Ogden Weber Technical College's values of Community, Learning, and Integrity to life as the welcoming face of our salon. In this engaging role, you will greet customers, answer phones, manage voicemail, provide excellent customer service to students and clients, maintain and update salon appointment books, handle cashiering, keep the reception area neat and orderly, and assist in resolving customer concerns. This position works under the direction of the Cosmetology Manager and in conjunction with the Program Director, offering a collaborative environment where you can make a meaningful impact every day.

Position Duties

1. Taking tenders at the cash register. Accurate cash counts and money handling procedures. Following all policies regarding the POS and College fiscal services department. Open and close point of sale and verify for accuracy. Responsible for spot checks throughout the day to ensure tenders are accurate, and fiscal policies are adhered to.

2. Answer phone calls promptly and correctly. Exhibits good telephone etiquette. Responsible for all aspects of voicemail for the salon phones, changing voicemails for weekends and holidays on a weekly basis.

3. Responsible for maintaining a neat and orderly appearance of the front desk and reception area. Maintain accountability of students when they assist at the front desk.

4. Monitor retail and ensure product shelves are stocked, priced and clean. Setup and maintain promotional displays.

5. Provide excellent customer service to all clients and students in a courteous, professional, and efficient manner. Assist with problems solving and resolving client and student issues with tact patience and courtesy.

6. Maintains and updates appointment books for students and clients, including inputting students into the point of sale and updating schedules as needed.

7. Booking appointments and marking students out for classes or absences. Making sure client color formulas are entered into the computer system for future appointments.

8. Able to handle multiple tasks at once and give excellent customer service.

9. Adhere to safety and sanitation practices.

10. Must be able to work a flexible, part-time schedule.

Minimum Qualifications

Education and Experience Requirements:

1. Must possess a high school diploma or equivalent.

2. Computer literacy is highly desirable.

3. Spanish speaking proficiency desirable.

Physical Requirements:

1. Typically, the employee may sit comfortably to perform work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.

2. Risks found in the typical office setting, which is adequately lighted, heated, and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.

Other Qualifications

HOURS: Evenings Monday -Thursday 4:00-9:00 PM

CONDITIONALOFFER: A conditional offer of employment will be made pending satisfactory completion of a background investigation.

We are an Equal Opportunity Employer and qualified applicants from all backgrounds are encouraged to apply.

AN EQUAL OPPORTUNITY EMPLOYER

Benefits

• Tuition Waiver at Ogden Weber Technical College
• Gym Use (on-campus gym facility for employee use)
• Employee Assistance Program
• Professional Development
• 10% discount at the Student Store (Excluding Textbooks)
• Free Cut and Style (Beards included) at the Salon
• 30% Discount on other services offered*

FMLA General Notice:
English - https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf
Español - https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlasp.pdf

Supplemental Questions

ONLY APPLICANTS SELECTED FOR AN INTERVIEW WILL BE CONTACTED. As part of the application process, you must upload your resume to your application profile, and all responses to the application and supplemental questions must be fully supported by your resume or work history; responses such as “see resume” or “see previous response” are not acceptable. The information you provide must accurately support your selected answers and may be verified, with documentation required if necessary. You may also be asked to demonstrate your knowledge and skills through a work sample or during an interview. By completing this supplemental questionnaire, you attest that all information provided is honest, accurate, and complete. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in termination of employment.

Yes, I understand and agree
No, I do not agree

Which statement below best describes the highest level of education you have completed?

None
High school graduate, diploma or the equivalent (GED)
Certification
Associate degree
Bachelor's degree
Master's degree
Doctorate degree

How many years of customer service experience do you have?

No experience
Less than 1 year of experience
1 year but less than 2 years of experience
2 years but less than 3 years experience
3 years but less than 4 years experience
4 years but less than 5 years experience
5 years but less than 6 years experience
6 or more years of experience

How many years of cash handling experience do you have?

No experience
Less than 1 year of experience
1 year but less than 2 years of experience
2 years but less than 3 years experience
3 years but less than 4 years experience
4 years but less than 5 years experience
5 years but less than 6 years experience
6 or more years of experience

Which of the following describes your highest level of Microsoft Office (Microsoft word, Excel, PowerPoint, Outlook, SharePoint) proficiency?

I do not have enough skills to meet the definition of Basic level below.
Basic – can create, edit, and save documents
Intermediate – can use formulas, create presentations, manage calendars
Advanced – can create templates, pivot tables, manage shared resources
Expert – can train others, troubleshoot, and manage team workflows

Are you fluent in both Spanish and English?

Required Question

Agency Information

Employer: Ogden-Weber Technical College
Address: 200 N Washington Blvd

Ogden, Utah, 84404
Phone: (801) 627-8416

(801) 627-8406
Website: http://www.otech.edu

Receptionist