Community Experience Ambassador (Front Desk Receptionist)
Colonial Courtyard at Bedford invites you to join a team that deeply values every employee and the vital role they play. Here, you aren’t just answering phones—you are crafting the very first impression for our residents, families, and visitors, and helping us build a warm, vibrant community.
If you are a natural connector who loves making people feel welcome, valued, and at home, this is the perfect opportunity for you.
Pay: $12.50 – $13.00 / hour (Based on experience)
Schedule: Part-Time | 12–20 hours per week | Perfect for flexibility
Position Summary
As the Community Experience Ambassador, you are the face and voice of our community. You will set the tone for the entire warmth and professionalism of Colonial Courtyard at Bedford, delivering a seamless, organized, and deeply welcoming front desk experience.
Key Responsibilities
The Warmest Welcome: Greet residents, families, and guests with an approachable, professional, and enthusiastic demeanor.
Communication Hub: Managing incoming phone calls with care, routing inquiries efficiently, and ensuring seamless communication across departments.
Administrative Support: Keep the community running smoothly by assisting with essential clerical tasks, including mail sorting, filing, and light data entry.
Lobby Ambience: Maintain a pristine, organized, and inviting front desk and lobby atmosphere that feels like home.
Resident & Team Support: Serve as a helpful resource for resident requests, assist with community tours, and support our exciting community events and seasonal activities.
Safety & Compliance: Monitor visitor sign-in procedures and serve as a calm, clear-headed point of contact for directing emergency personnel if an urgent situation arises.
Qualifications
High school diploma or GED required.
Must be at least 18 years old.
Prior experience in a front desk, receptionist, or customer service role is highly preferred.
Exceptional communication skills with a natural ability to multitask and stay organized in a lively environment.
Proficiency with basic computer applications.
Must be able to pass a standard background check and drug screening.
Why You’ll Love Working Here (Benefits & Perks)
We believe in taking care of the people who take care of our community. Joining us means enjoying:
DailyPay: Access your hard-earned pay as you earn it—no more waiting for payday!
Great Perks: Free meals during your shift and provided uniforms.
Recognition & Rewards: Participate in our popular Bonusly peer-recognition program, plus earn extra through attendance incentives and employee referral bonuses.
Growth: Access to continuous professional training, care education, and clear pathways for career advancement.
Eligible part-time team members may also receive prorated access to health/dental/vision, 401(k), and paid time off (PTO).
Apply Today!
Bring your smile and your organizational talents to a place where they truly matter. We can't wait to meet you!
Colonial Courtyard at Bedford is an Equal Opportunity Employer.