Position Summary: Greet and register patients as they arrive for appointments.
Primary Duties and Responsibilities:
- Verify insurance coverage & eligibility
- Schedule patient appointments
- Check-in & check-out patient
- Collect copayment and balances
- Greet patients & parents
- Keep waiting rooms clean and organized, monitor TV channels
- Make appointment reminder calls
- Update demographic & insurance information in accounts as needed
- Maintain cash drawers prepare daily deposits when needed
- Scan patient forms into charts
CRITICAL SKILLS AND EXPERTISE: Must be able to multi-task. Must have the ability to communicate effectively and work in a dynamic, team-oriented environment. Must have excellent organizational skills.
MINIMUM EDUCATION/EXPERIENCE: Equivalent of High School Diploma with 2 years related experience.
PREFERRED EDUCATION/EXPERIENCE: Some background working with the public. Some experience with EPIC.