Posted 2mo ago

Receptionist - State Farm Agent Team Member

@ Amy Latham State Farm
Bethesda, Ohio, United States
$35k-$40k/yrOnsiteFull Time
Responsibilities:Greet customers, Manage appointments, Assist inquiries
Requirements Summary:Previous receptionist or customer service experience; strong communication, organizational, and computer skills; able to engage in sales conversations.
Technical Tools Mentioned:Microsoft Office, CRM systems
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Job Description

Responsive recruiter

Replies within 24 hours
Benefits:
  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
Our agency opened in 2013 and is a close-knit team of six focused on growth, support, and creating a positive environment. Before becoming a State Farm agent, I worked as a manager at Verizon, which helped shape my leadership style and focus on team development.

I’m a proud parent and a former high school cheerleading coach. I stay actively involved in the local school district and community, and I’ve been honored as the first coach to receive the Jet Setter Award.

For our team, we offer a flexible, family-oriented environment with team-building activities and development programs, along with a Simple IRA and reimbursement for licensing costs.

Our office culture is upbeat, energetic, and supportive. We’re looking for someone who is self-motivated, positive, and brings great energy to the team - someone who enjoys working with others and wants to grow in a fun, collaborative environment.

ROLE DESCRIPTION:
Amy Latham - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $35,000.00 - $40,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Bethesda, OH and help customers with their insurance and financial services needs, including: 

  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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