Posted 2mo ago

Receptionist - State Farm Agent Team Member

@ Michael Strawhorn - State Farm Agent
Duncan, South Carolina, United States
$40k-$50k/yrOnsiteFull Time
Responsibilities:Greet customers, Schedule appointments, Maintain records
Requirements Summary:Experience in receptionist or customer service; strong communication; organized; ability to handle sales conversations; basic computer skills.
Technical Tools Mentioned:Microsoft Office, CRM systems
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Job Description

Responsive recruiter

Replies within 24 hours
Benefits:
  • License reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
Our agency opened in October 2023 and is a growing team with exciting opportunities ahead. Before becoming a State Farm agent, I spent seven years as a team member, building a strong foundation in customer service and operations.

I’m a Clemson University graduate, a longtime resident of the Upstate, and have been married for 13 years with two sons and two dogs. My family and I enjoy camping and spending time outdoors.

For our team, we offer a 401(k), reimbursement for licensing costs, professional development, team-building events, and a strong focus on work-life balance.

Our office culture is relaxed, supportive, and team-oriented. We’re looking for someone with integrity and a self-starter mindset - someone who enjoys helping others and wants to make a positive impact in the community while growing their career.

ROLE DESCRIPTION:
Michael Strawhorn - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $40,000.00 - $50,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Duncan, SC and help customers with their insurance and financial services needs, including: 

  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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