Posted 3w ago

Receptionist - State Farm Agent Team Member

@ Sherri Branson State Farm Insurance Agency
Mattoon, Illinois, United States
$17-$19/hrOnsiteFull Time, Part Time
Responsibilities:greet clients, schedule appointments, maintain records
Requirements Summary:Experience as receptionist or customer service; strong communication; organized; basic computer skills.
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Job Description
Benefits:
  • Opportunity for advancement
  • Training & development
ROLE DESCRIPTION:
Sherri Branson's State Farm Insurance Agency
is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Receptionist. We have both full-time and parrt-time positions available.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities:

  • Greet clients warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Provide excellent customer service and follow up on client needs.
  • Support the team with various administrative tasks and projects.

Qualifications:

  • Previous experience in a receptionist or customer service role.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Basic computer skills.

Compensation: $17.00 - $19.00 per hour

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Mattoon, IL and help customers with their insurance and financial services needs, including: 

  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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