Receptionist
Location: The Gardens at West Shore – Camp Hill, PA
The Gardens at West Shore is seeking a professional and friendly Receptionist to join our skilled nursing facility in Camp Hill, PA. The Receptionist serves as the first point of contact for residents, visitors, and staff, helping create a welcoming environment while supporting daily administrative and front desk operations.
The ideal candidate will have strong customer service, communication, and organizational skills, with the ability to multitask in a busy healthcare setting.
Shift Available
Full-Time
Shift: 8:00 AM – 4:30 PM
Position Overview
The Receptionist is responsible for managing front desk operations, including answering phones, greeting visitors, directing inquiries, and assisting with administrative tasks. This role plays an important part in ensuring residents, families, and visitors have a positive and professional experience when interacting with the facility.
Responsibilities
Answer and direct incoming phone calls in a professional and courteous manner
Greet residents, visitors, and vendors and provide assistance or directions as needed
Maintain a clean, organized, and welcoming front desk area
Assist with scheduling appointments, meetings, and facility tours as needed
Receive and distribute mail, packages, and deliveries
Provide general administrative support including filing, copying, scanning, and data entry
Maintain confidentiality of resident and facility information in accordance with HIPAA guidelines
Assist departments with clerical tasks and documentation as needed
Communicate effectively with nursing staff and other departments to support smooth daily operations
Qualifications
High School Diploma or equivalent required
Strong computer and basic office system skills required
Excellent communication and customer service abilities
Ability to multitask and remain organized in a fast-paced environment
Professional demeanor and positive attitude
Benefits
We strive to provide employees with a comprehensive and affordable benefits package, including:
Health & Wellness
Medical and Prescription Drug Coverage
Dental and Vision Insurance
Telemedicine Program
Financial Security
Company-Paid Group Life Insurance
Voluntary Term Life Insurance
Short-Term Disability Coverage
401(k) Retirement Savings Plan
Additional Support
Employee Assistance Program (EAP)
Commuter Benefits
Work-Life Balance
Planned Time Off (vacation, personal, sick, and state sick leave)
Education Assistance – New!
Up to $5,250 per year toward tuition*
Up to $2,625 per year toward repayment of a non-federal nursing student loan*
Benefits, bonuses, and variable compensation plans are based on applicable state law and factors such as pay classification (full-time, part-time, or casual), job grade, location, and length of service.