The Regional Director of Employee Engagement & Resident Lifestyle Enrichment provides strategic leadership and operational support across multiple long-term care, skilled nursing, supportive living, and/or assisted living communities. This role is responsible for creating and sustaining an exceptional employee and resident experience through engagement initiatives, recognition programs, culture development, and meaningful resident lifestyle programming.

This leader partners closely with Executive Directors, Administrators, HR, Activities/Lifestyle teams, Nursing leadership, and regional operations to strengthen employee retention, improve resident satisfaction, and build environments where employees and residents thrive.

Reports to: Vice President of Operations
FLSA Status: Exempt
Travel: Regional travel required (approximately 50–75%

Essential Responsibilities

Employee Engagement & Culture Leadership
• Develop and execute a regional employee engagement strategy.
• Improve retention, recognition, onboarding, morale, and culture.
• Partner with facility leadership teams.
• Monitor employee satisfaction and action planning.
• Lead recognition and appreciation initiatives.
• Support leadership development.

Resident Lifestyle Enrichment
• Oversee resident enrichment standards.
• Support wellness-focused and person-centered programming.
• Guide Activity Directors and Lifestyle teams.
• Improve participation and resident satisfaction.

Regional Operations & Performance
• Conduct site visits.
• Build dashboards and KPIs.
• Collaborate with HR and Operations.
• Ensure compliance and executive reporting.

Key performance Indicators:

Employee retention • Engagement survey results • Resident satisfaction • Participation rates • New hire retention • Recognition metrics

Qualifications:

Bachelor’s degree in related fields preferred; 5+ years leadership experience in long-term care, hospitality, employee engagement, resident experience, or multi-site operations; strong facilitation and communication skills.  Certifications and experience will be considered in lieu of educational preferences.

Preferred Experience:

Senior living, engagement strategy, lifestyle oversight, change management, and workforce planning.  Hospitality management would also be beneficial.

Core Competencies:

Relationship Building • Strategic Thinking • Executive Presence • Culture Development • Change Leadership • Data-Driven Decision Making

Mission of the Role:

Create communities where employees feel valued and residents experience meaningful connection, purpose, and exceptional quality of life.