- Greet the guests in a friendly and courteous manner, sitting them and presenting menus.
- Explain any specials and/or restaurant promotions for guest awareness.
- Check station before, during and after shift for proper set-up and cleanliness.
- Record the details of the order from the guests, repeating the order to the guests to check for accuracy.
- Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
- When complete, retrieve order from kitchen, confirm its accuracy, and deliver to guests along with appropriate condiments.
- Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
- Replenish beverages as necessary and check with guests for overall satisfaction.
- Market and serve upon request any desert items or specialty coffees.
- Supplement the bus help in clearing and resettling the tables.
- Perform all assigned side work to include replenishing condiments and restocking.
- Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards.
- Present the check to guest promptly.
- Adheres to all company policies and procedures.
- Follows safety and security procedures and rules.
- Knows department fire prevention and emergency procedures.
- Utilizes protective equipment.
- Reports unsafe conditions to supervisor/manager.
- Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager.
- Provides for a safe work environment by following all safety and security procedures and rules.
- All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
- Perform any related duties as requested by supervisor/manager.
- Assists other Restaurant Personnel when need.