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Posted 1w ago

Retail Operations Coordinator

@ Culver Academies
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Culver, Indiana, United States
OnsiteFull Time
Responsibilities:overseeing operations, supervising staff, managing inventory
Requirements Summary:Bachelor's preferred; experience in retail analytics/inventory management and Shopify desired. Must supervise seasonal/part-time staff, perform POS/e-commerce troubleshooting, prepare reports, lift 50 lbs, and demonstrate strong administrative, computer, and customer-service skills.
Technical Tools Mentioned:Shopify, POS
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Job Description
Welcome to the home of LEADERS
 
Mission: Culver educates its students for leadership and responsible citizenship in society by developing and nurturing the whole individual, mind, spirit, and body, through integrated programs that emphasize the cultivation of character.
 
Culver Academies is a private boarding school. We enroll students from across the United States and around the world. We are seeking diverse talent to support our mission and enrich our learning environment. At Culver, we are always looking to strengthen our organizational leadership by adding outstanding talent to our staff whose passion is to serve our students. 
 
Our location in Culver, Indiana is on the shore of Lake Maxinkuckee, Culver Academies encompasses 1,800 acres of green hills and woodlands, and a historic collegiate-like campus with beautiful Gothic buildings and architecture.
 

The Operations Coordinator supports the daily operations of the Culver Eagle Outfitters across multiple retail locations and online channels. This position assists with sales performance, operational execution, and retail clerk oversight while providing leadership for part-time and seasonal employees. The role also supports retail systems functionality and is responsible for the setup and operational execution of seasonal store locations (Culver Museum & Gift Shop and Woodcraft Eagle Outpost).

Operational & Supervisory
•    Assist in overseeing day-to-day operations across all store locations and online channels 
•    Supervise and coordinate seasonal and part-time employees, including scheduling and daily oversight 
•    Support opening and closing responsibilities 
•    Provide customer service to students, faculty, staff, and other stakeholders
•    Train and supervise staff

Sales & Business Operations
•    Monitor sales trends and seasonal demand to support inventory planning and operational decisions 
•    Identify slow-moving products and recommend markdown or promotional strategies 
•    Assist with ordering weekly and high-turnover merchandise (e.g., food, beverages, personal care items) 
•    Prepare month-end reporting for Retail Manager and provide recommendations for operational improvements 
•    Analyze customer purchasing behavior to support targeted promotions 
•    Evaluate pricing strategies in collaboration with Retail Manager 

Systems & Technical Coordination
•    Monitor and troubleshoot point-of-sale (POS) and e-commerce system issues 
•    Coordinate with Technical Services and vendors to resolve system-related concerns 
•    Support system accuracy, functionality, and day-to-day usability across store operations 

Seasonal & Multi-Location Operations
•    Lead the setup, merchandising, and operational readiness of seasonal retail locations, including inventory transfer and coordination of product flow 
•    Support execution of retail operations across multiple locations and special events 

Compliance & Process Support
•    Ensure compliance with safety, loss-prevention, and inventory control practices 
•    Assist with implementing and developing policies and procedures 
•    Assist with preparation for cycle counts and physical inventories 
•    Maintain store standards, organization, and cleanliness 

Other Duties
•    Perform cash register duties as required.
•    May be asked to work other campus store locations and events.
•    Occasional evenings and weekends required based on operational needs.

REQUIREMENTS: A bachelor's degree in business, finance, marketing or equivalent experience is preferred. It is preferred that candidates have experience in retail analytics, inventory management, or business intelligence. Experience using Shopify is desired. Must have excellent administrative, organizational, and problem-solving skills, and highly developed computer skills. An aptitude for numbers, safe cash handling procedures, and a demonstrated ability to build relationships using vital customer service and communication skills are essential to success in this position. This position requires the ability to lift 50 pounds frequently.

TOTAL REWARDS: Culver offers much to complement your pay. Our health benefits include medical (Health Savings Account available), dental, and vision insurance options offered at extremely affordable rates and one of our most valued offerings is our FREE on-site Health Clinic including various FREE generic medications. Financial planning benefits include Life Insurance and a 403b retirement account with a very generous company match. At Culver we seek to support your whole self – mind, spirit, and body, which is why you have one hour of paid fitness time per week, 10 paid holidays and paid vacation time is offered after a 60-day orientation period. Culver also offers one FREE meal in the dining hall during the workday and a discount at the Campus Store and Uniform Shop. A strong Tuition Remission Program and scholarship opportunities are available for your eligible children attending both schools and camps.
 
Culver Academies is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, national origin, genetics, pregnancy, protected veteran status, or any other characteristic protected by federal, state, or local laws.