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Posted 14h ago

Sales and Production Associate

@ The Salvation Army
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Latham, New York, United States
$16/hrOnsitePart Time
Responsibilities:serving customers, sorting merchandise, handling donations
Requirements Summary:Provide customer service, sort and price donated merchandise, perform store maintenance, stand for long periods, lift heavy items (up to 100 lbs), and follow directions; English proficiency required.
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Job Description
Overview:
The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods we are able to provide the financial support to assist men and women with a variety of social and spiritual afflictions. The in-residence rehabilitation program focuses on basic necessities with every man or woman being provided a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction. All our effort is focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each member of the team contributes to recycling goods that literally recycle and repair broken lives.
 
The Salvation Army Adult Rehabilitation Center is seeking a Sales and Production Associate to work in a production store and be responsible to perform a wide variety of duties in the store and the production area. The Sales and Production Associate will maintain order and create and sustain a pleasant and hospitable work environment and maintain customer relationships.

Responsibilities:
  • Assist in creating a pleasant and hospitable work environment and maintain good customer relationships.
  • Assist, as required, with store operations.
  • Serve all customers in a courteous and efficient manner.
  • Handle all donations with care and donors with respect and courtesy.
  • Handle merchandise as directed, always maintaining proper categories and colorization.
  • Ensure that store is sufficiently stocked and “ragged out” in accordance with the “ARC COMMAND RAG OUT CALENDAR.”
  • Assist in cleaning and general maintenance of store property.
  • Immediately report theft, customer complaints, injuries, and any unsafe equipment or conditions to management.
  • Maintain a clean and clutter-free work area.
  • Be well-versed in and comply with, Guide to Thrift Store & Donation Center Operations manual.
  • This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing to beneficiaries; an example of professional conduct, work habits, and supervision (as directed by Supervisor).
  • Other duties as may be assigned by immediate supervisor, Store Supervisor, Assistant Store Supervisor, and/or Administrator.
  • Cashier/Sales Floor:
    • Comply with all cash handling and security standards as relates to cash register operations, daily sales reports and bank deposits.
    • Sort, price, stock and “rag out” showcase merchandise and other areas as directed.
    • Restock fitting room merchandise back to racks in proper category and color code.
    • Maintain merchandise displays as directed.
    • Answer telephone calls in an efficient, friendly, professional manne.
  • Sorter:
    • Sort minimum of 300 store quality garments an hour by department.
    • Assist moving the donations to the sorting table as needed.
    • Assist with hanging merchandise as needed.
    • Assist running clothing racks as needed.
  • Hanger/Tagger: 
    • Hang and ticket a minimum of 225 pieces per hour of clothing on rolling racks from sorting table by department on the correct hanger type, and by category in an 8 hour period.
    • Assist moving the donations to the sorting table as needed.
    • Assist sorting clothing as needed.
    • Assist running clothing racks as needed.
  • Pricer:
    • Price a minimum of 250 garments an hour using a wide range of prices determined by the style, quality and condition of each piece.
    • Acquire and maintain knowledge of name brand merchandise and value.
    • Assist moving the donations to the sorting table as needed.
    • Assist ticketing merchandise as needed.
    • Assist with running clothing racks as needed.
  • Runner:
    • Place a minimum of 225 garments an hour from the production room to the sales floor on the proper rack by department, category and color order.
    • Straighten and maintain the clothing racks of the departments as assigned.
    • Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.
    • Assist hanging merchandise as needed.
  • Bric a Brac:
    • Sort and clean all saleable miscellaneous merchandise donations daily.
    • Ticket all merchandise and assign an individual fair market price for each item.
    • Place and maintain all merchandise in the required order and manner.
    • Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.
  • Shoes/Accessories:
    • Sort and clean all saleable shoes, handbags and accessory donations daily.
    • Ticket all merchandise and assign an individual fair market price for each item.
    • Process to the store a minimum of 25 pieces/sets per hour maintaining all merchandise in the required order and manner.
    • Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.
  • Domestics:
    • Sort and measure all saleable linen items daily as required.
    • Ticket all merchandise and assign an individual fair market price for each item.
    • Process to the store a minimum of 25 pieces/sets per hour maintaining all merchandise in the required order and manner.
    • Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.
  • Books/Records/Toys:
    • Sort and clean all saleable merchandise daily as required.
    • Ticket all merchandise and assign an individual fair market price for each item in accordance with established policies.
    • Place and maintain all merchandise in the required order and manner.
    • Rag out merchandise in accordance with the Territorial Rag Out Calendar.
  • Furniture/Electrical:
    • Sort, clean and test all electrical and furniture donations as required.
    • Ticket all electrical merchandise using “sold as is” tickets and assign an individual fair market price for each item.
    • Complete furniture tickets and record required information assigning a fair market price for each furniture item.
    • Place and maintain all merchandise in the required order and manner.
    • Mark down furniture items on sales floor in accordance with policy.
    • Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.
  • Donations/Maintenance:
    • Maintain the cleanliness of the sales floor, bathrooms, entry, windows, sidewalks and parking areas daily.
    • Accept donations in accordance with standard policies while providing courteous, respectful service to the donor.
    • Able to lift 100 pounds.
    • Receive and receipt, as per policy, all donated material in a courteous and efficient manner. Maintain cleanliness of all donation facilities.
    • Safeguard all donated materials and assigned equipment.
    • Ensure a constant flow of donations to the sorting table throughout the day.
    • Assist with ragging out the sales floor as assigned.
    • Bale ragouts and trash as required.
    • Perform lawn and garden work as needed.

Qualifications:
  • Ability to speak and understand English for effective communication with supervisors, employees, beneficiaries, and customers.
  • Excellent customer service skills.
  • Ability to understand and follow directions.
  • Ability to stand for long periods of time.
  • Ability to lift 50 pounds.