Sales Manager

 

Position Summary:

The Sales Manager is responsible to recruit & training staff, managing trade-ins, providing sales leadership and positive example, while maintain accurate records for processing transactions. This position will also be responsible for selling trucks, in addition to providing leadership to the sales team.

Essential Duties & Responsibilities include the following. Other duties as assigned.

Job-Specific Expectations

• Provide sales personnel that are motivated, thoroughly trained, and available to the customers.


• Manage trade-ins, sales, and delivery of new and used vehicles. Keep a vehicle and sales history log.


• Using appropriate procedures for management, facilitate the Sales Department to generate expected levels of gross and net profit


• Establish sales quotas for all sales personnel which meet their individual skill levels.


• Supervise and run all operations involving new and used vehicles.


• Devise appropriate forecasts.


• Stay current with Sales management through skilled use of the appropriate computer systems.


• Establish and manage an inventory control system which takes into account net profit goals to eliminate the chance of lower-than-expected profits.


• Create and maintain process to complete all paperwork correctly and on time.


• Keep a balanced new inventory in relation to sales.


• Consistently use established procedures, such as tagging and proper storage, to provide for fast and effective handling of warranty items.


• Provide an appealing showroom, set up with vehicles and accessories to draw the interest of customers.


• Supervise employees to ensure that facilities are clean and efficient.


• Working together with the General Manager, devise appropriate monthly and annual goals for the Sales department.


• Establish and maintain active programs to follow up sales.


• Create promotional campaigns in cooperation with the parts and service departments.


• Prepare and present reports to the General Manager when asked.


• Meet budgeted revenue and expense goals.


• Attending pertinent training as available to keep current with sales department concerns and sales techniques.

 

General Expectations

• Devote himself/herself to ensuring satisfaction to customers.


• Determine management, production, and quality requirements by asking questions and listening.


• Attending company meetings as required.


• Maintain a follow-up system that encourages follow through with assigned projects.


• Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.


• Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.


• Understand the terminology of the business and keep abreast of technological changes in products and services.


• Know and understand the federal, state, and local requirements which govern the company’s business.


• Follow lawful directions from supervisors.


• Understand and follow work rules and procedures.


• Participate in performance management.


• Interact well with others and be a positive influence on employee morale.


• Uphold the company’s non-disclosure and confidentiality policies and agreements.


• Work evening, weekend and holiday work hours as required.