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Location: San Francisco, CA (onsite)

Role Overview

We are seeking an experienced SAP PLM Consultant with 10+ years of experience to support ongoing S/4HANA stabilization and optimization initiatives. The ideal candidate will have strong functional expertise in SAP PLM, hands-on experience in post-go-live stabilization, and the ability to drive issue resolution, process improvement, and business alignment in a fast-paced environment along with Pharma industry experience.

Key Responsibilities

S/4HANA Stabilization & Support

• Provide post-go-live stabilization support (hypercare), including issue resolution, defect analysis, and performance optimization

• Conduct Root Cause Analysis (RCA) for complex PLM and cross-functional issues and drive sustainable resolutions

• Monitor system performance, identify bottlenecks, and implement improvements for stable operations

SAP PLM Functional Delivery

• Design, configure, and support SAP PLM functionalities including:

     o Specification Management

     o Engineering Change Management (ECM)

     o Document Management System (DMS)

     o Bill of Materials (BOM), recipes, production versions and Product Data Governance

• Support product lifecycle processes from ideation to manufacturing and compliance

• Ensure seamless integration with SAP modules such as PP-PI, QM, MM, and Supply Chain

Incident & Defect Management

• Lead resolution of complex incidents and defects, ensuring adherence to SLAs and quality expectations

• Collaborate with technical teams (ABAP, integration) for issue resolution and enhancements

• Drive continuous improvement to reduce recurring issues

Testing & Data Migration

• Support unit testing, SIT, and UAT cycles

• Validate and manage data migration activities (product specifications, material master, BOMs)

• Ensure data consistency and quality post-migration

Stakeholder & Business Engagement

• Work closely with business stakeholders, R&D, and manufacturing teams to align PLM processes with business needs [linkedin.com]

• Conduct workshops to gather requirements and drive process improvements

• Build strong trust with business users through proactive communication and delivery

Documentation & Governance

• Prepare and maintain:

     o Functional specifications

     o Solution design documents

     o Test scripts and user guides

• Ensure adherence to SAP Activate methodology and project governance standards

Kaleidoscope, an Infosys Company, is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.