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Posted 3w ago

Scheduler/Customer Service Representative

@ Livingood's Appliances & Bedding
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Pooler, Georgia, United States
$38k-$42k/yrOnsiteFull Time
Responsibilities:Interacts customers, Schedules service, Filing tickets
Requirements Summary:Customer service experience; scheduling software proficiency; strong communication; detail oriented; multitasks in fast-paced environment; reliable.
Technical Tools Mentioned:Scheduling Software, General Computer Skills
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Job Description
Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance
Livingood’s, Savannah’s largest independent home appliance store, is seeking a skilled, experienced, and reliable Customer Service Representative/ Scheduling Coordinator. We are looking for someone with strong communication skills, who takes pride in their work, and has good attention to detail. The ability to multi-task in a fast-paced environment is a must.

Responsibilities:

  • Interacts with customers in a friendly and professional manner (incoming and outgoing calls)
  • Uses software to schedule service on customer's home appliances. Familiarity with the local area is desirable
  • Filing of completed service tickets
  • Other duties as assigned by Customer Service Manager
Qualifications:

  • Previous customer service experience
  • High level of ownership, accountability and initiative
  • Excellent communication (including strong telephone etiquette), interpersonal and analytical skills
  • Ability to demonstrate good judgement when handling customer concerns
  • Prioritize multiple tasks in a fast-paced environment
  • Ability to develop relationships with customers and colleagues
  • Ability to quickly learn new procedures and processes
  • Strong organizational and follow-through skills
  • Must be reliable, with excellent attendance
  • Computer and technology competency
This position offers many outstanding benefits including company health, dental, and vision insurance, paid holidays, paid time off, and much more.

Livingood’s is locally owned and operated, celebrating over 40 years of providing customers in the Georgia and South Carolina areas the best appliance value and the highest level of customer service. If you are looking for a great company to grow your career with, please apply today by submitting your resume through this site, or in person at 126 Westside Blvd, Pooler, GA 31322.

Notice to applicants: We are committed to protecting the safety, health and well being of all employees and other individuals in our workplace. We have established a drug-free workplace program that balances our respect for individuals with the need to maintain an alcohol and drug-free environment.

Compensation: $38,000.00 - $42,000.00 per year

Independent Retail offers a myriad of opportunities for people of all backgrounds.

When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don’t work in sales?

Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service — to name just a few. Retail companies are also some of the most exciting brands in the country — and they’re driving the industry’s innovations in customer experience.

Retail is the #1 private-sector employer in the country

If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!

 

This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

Benefits of working in the Retail Industry



Opportunity for Growth
If you want a managerial position in a fun environment, why not choose the retail industry? You can start off as a junior or associate manager of a store and work your way up to the top and be the manager. (Source: careeraddict.com)


Gain Skills You Can Use for the Rest of Your Life
71% of hiring managers say retail provides its employees with foundation skills and experiences that are transferable to other industries. (Source: nrffoundation.org)


Job Security
The Bureau of Labor Statistics indicates that the number of retail sales jobs is expected to grow by 17 percent between 2010 and 2020, which is in keeping with the average rate of growth for all other industries. That means job opportunities should continue to be plentiful. (Source: chron.com)