Scrum Master

Ready to turn bold ideas into real-world impact?
 At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
 
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. 
 
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
 Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities:

• Facilitator of Scrum Events: The Scrum Master orchestrates and facilitates all Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives. They ensure these meetings are productive and time-boxed, allowing all team members to participate effectively.
• Servant Leader: Acting as a servant leader, the Scrum Master supports the team by addressing their needs and helping them grow. This includes advocating for the team and ensuring they have the resources and environment necessary to succeed.
• Coach and Mentor: The Scrum Master coaches team members on Agile principles and practices, fostering a deep understanding of the Scrum framework. They encourage continuous learning and improvement within the team.
• Impediment Remover: One of the primary responsibilities of a Scrum Master is to identify and remove obstacles that hinder the team's progress. This could involve resolving conflicts, addressing technical issues, or managing external distractions. 
• Communication Facilitator: The Scrum Master ensures clear communication between the Scrum team, the Product Owner, and other stakeholders. They maintain transparency regarding the team's progress and challenges, often using tools like burn-down charts and product backlogs.

 

 

Minimum qualifications

 

• Bachelor’s degree in business information systems (IS), computer science or related field, or equivalent-related IT experience

 

 Preferred Skills:

• Experience in SaaS platforms or the home/field service industries.
• Knowledge of payments processing systems and security best practices
• Exposure to legacy modernization projects and domain-driven design.
• Excellent verbal and written communication skills.

Qualifications

Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics

Certifications

Project Management Professional - Project Management Institute (PMI)Project Management Institute (PMI)

Required Skills

Agile Methodology, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, People Leadership, Personal Effectiveness, Project Management, Risk Management, Scaled Agile Framework (SAFe), Storytelling

Language

English (Required)

Language Proficiency -

Advanced - C1

Additional Job Location -

Job Type

Regular

Master Skill List -

Technology Delivery Management

Remote Type -

Hybrid

Work Shift -

Day Job (India)

Why join Genpact?
•    Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
•    Make an impact – Help global enterprises solve business challenges that matter 
•    Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
•    Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 
•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
 
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.  
Let’s build tomorrow together. 
 
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.