?? Seasonal Front Desk Agent � Unicoi State Park & Lodge

Become the welcoming face of one of Georgia�s most beloved mountain destinations this season.

?? About the Seasonal Role

As a Seasonal Front Desk Agent at Unicoi State Park & Lodge, you�ll be at the center of the guest experience during one of the most exciting times of the year. From fall foliage getaways to holiday escapes, you�ll help visitors make the most of their time in the North Georgia mountains. If you enjoy connecting with people, thrive in a lively environment, and love the idea of working where others vacation, this role is a perfect fit.

?? What You�ll Do

• Welcome guests with genuine hospitality and guide them through smooth check-ins and check-outs.

• Manage room assignments and accommodate special requests whenever possible.

• Handle phone inquiries, reservations, cancellations, and walk-ins with confidence.

• Stay informed about the property, amenities, and local seasonal attractions to help guests plan their stay.

• Follow established cash-handling, credit, and rate procedures with accuracy.

• Maintain strong knowledge of room types, locations, and selling strategies to support occupancy goals.

• Uphold grooming standards, safety procedures, and Lodge policies.

• Work closely with your team to create a positive, supportive environment.

• Adapt to a flexible schedule that supports our 24/7 lodge operations.

• Assist management with reasonable requests to keep daily operations running smoothly.

?? What Makes You a Great Fit

• 6�12 months of hospitality or customer service experience preferred.

• Strong communication skills and the ability to follow written instructions.

• Comfort with basic math and the ability to interpret information accurately.

• A calm, professional demeanor and solid problem-solving skills.

• Familiarity with computers and point-of-sale systems.

• A team-oriented mindset and willingness to help wherever needed.

• Flexibility to adjust to seasonal business demands and varying schedules.

?? Why You�ll Love Working Here

This isn�t just a front desk job�it�s a chance to be part of a team that helps guests create unforgettable seasonal memories in a stunning natural setting. Every day brings new faces, new stories, and new opportunities to make someone�s stay extraordinary. Plus, you�ll get to spend your season surrounded by mountain views, crisp air, and the unique charm of Unicoi.