Why Work at Lenovo
Description and Requirements
Lenovo is currently seeking an experienced Sr. Solutions & Services Executive (SSE) - Global Accounts. As a Sr. SSE, you will be entrusted with nurturing and owning the SSG relationship with large Commercial customers across the lifecycle of a deal. The Sr. SSE will orchestrate deals that resonate with customer needs and bring the very best of the SSGs offerings.
This is a client-facing sales role; industry sales experience, the ability to identify, consultative engagement, close net new business, and expertise are required. We are looking for an acquisition seller with a proven track record to take their career and our solutions and services business to the next level. The candidate will also evaluate customer opportunities as presented in, RFPs/RFQs or engagements, from the Services and Hardware Sales teams and use this information to manage the sales engagement process to ensure we meet the customer’s requirements. Lenovo solutions can include Services, Hardware, Software, Security, ISVs, and additional 3rd Party Services from Lenovo Business partners.
This role is responsible for driving Lenovo’s services business across a portfolio of global Manufacturing accounts, serving as a trusted advisor to executive stakeholders and helping customers achieve their business and technology objectives. We are seeking a strategic, consultative sales professional with experience supporting large enterprise Manufacturing organizations and a strong understanding of smart manufacturing solutions, industrial automation, robotics, engineering environments, and Industry 4.0 initiatives. The successful candidate will identify, develop, and close complex services opportunities while partnering with Lenovo’s global account teams to deliver innovative solutions that improve operational efficiency, accelerate digital transformation, and drive measurable business outcomes for customers worldwide.
This is a fully remote position that supports customers and account teams globally and requires the ability to engage effectively across multiple geographies and time zones.
Key Responsibilities:
Sales Expertise:
- Partner across multiple organizations including, but not limited to, sales; finance; service delivery; customers and business partners and lead all elements of the services sales cycle
- Define framework to manage long term strategy & forecasting by effectively and consistently use Microsoft Dynamics and other reporting tools to track key sales metrics and consistently meet those metrics
- Develop, implement, and execute an effective sales strategy to achieve sales goals
Account Engagement:
- Work within dedicated territory/segment and work in concert with the Client Manager who is the lead person on the account and, if applicable, the Service and Solution Domain Specialist (SSDS)
- Partner with the Client Manager to develop, implement, and execute an effective account plans and customer engagement strategy to achieve sales goals
- Team with the Client Manager to develop C level relationships and serve as a trusted consultant to customers
Portfolio Acumen:
- Display deep understanding of E2E strategic portfolio for example DWS
- Ability to understand customers business and IT challenges and position the appropriate Lenovo solutions
- Ability to discuss complex solutions, software, Device as a Service (DaaS) and Infrastructure as a Service (IaaS)
Minimum Qualifications:
- Bachelor’s degree in relevant field or equivalent professional work experience
- 8+ years of successful solutions and services sales experience
Preferred Qualifications:
- Experience as an IT Services Solutions provider selling multi-year managed services solutions
- Strong knowledge of Digital Workplace Solutions and Device as a Service
- Willingness to travel as needed
- Exceptional communication, presentation, and negotiation skills
- Self-motivated, results-oriented, and able to work independently
- Possess a proactive and driven approach to identify and pursue new sales opportunities
- Ability to thrive in a fast-paced, competitive sales environment
- Experience growing master service agreements and statements of work
- Proven ability to develop strategies to penetrate and sell to large companies
- Trusted advisor for industry-specific insights and thought leadership to customers