Role Summary

In this role, you will act as the main interface between technology teams and product/business stakeholders. Incumbents help define business requirements, build application and process specifications, coordinate with delivery teams, and ensure that work is prioritized by business value and in alignment with the overarching business and technical strategies. Incumbents may be involved in the writing of technical materials/documentation.

Do you have in-depth knowledge and expertise in the Salesforce and AI ecosystems? Are you capable of leading tech and product teams for projects or work streams? Are you a go-to resource for colleagues with less experience? If so, we encourage you to apply.

Responsibilities

• Accountability for work of self and sometimes others, provides process and standards advice in area of specialty
• Working independently
• Defining complex or enterprise-wise business needs for new and/or enhanced products, services, or optimized business processes
• Working closely and develops relationships with a variety of senior level internal and external business partners to ensure that all business requirements are understood, documented, and met
• Ensuring a lean-agile mind-set is applied to work projects
• Working on initiatives of moderate complexity, size and impact
• Ability to breakdown complex or vague problems and steps through them in a rational way
• Able to evolve a decision as new information is gained
• Finding opportunities for process improvements
• Assisting in implementation of new processes as technologies, risks, and methodologies evolve
• Seeking to identify when junior engineers need help and providing it in a positive way that promotes confidence
• Displaying dedication to helping team members/makes suggestions to improve practices
• Other duties as assigned

Business knowledge

• Knowledge of B2B sales processes and methodologies
• You articulate business needs and translate them into technology solutions

Qualifications
Required:

• BS or MS in Computer Science or a related technical field (or equivalent experience), with 5+ years of professional experience acting as technical analyst within a Salesforce development team.
• Deep knowledge of core Salesforce capabilities, especially within the Sales and Service cloud offerings
• Strong analytical and problem-solving abilities
• Experience with analyzing data via query languages, such as SQL and SOQL
• Experience updating Salesforce data leveraging tools such as Validity Demand Tools
• Results-driven with a passion for learning and staying current with emerging technologies.
• Ability to create comprehensive requirements stories and documents for technical teams
• Ability to translate technical concepts to non-technical stakeholders
   

Preferred:

• Understanding of financial markets and financial instruments, especially within the B2B sector.

City:

State:

Community / Marketing Title:
Senior Technical Business Analyst

Company Profile:

Location_formattedLocationLong:
Owings Mills, Maryland US

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Commitment to Diversity, Equity, and Inclusion:

We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day.

Benefits: We invest in our people through a wide range of programs and benefits, including:

•Competitive pay and bonuses as well as a generous retirement plan and employee stock purchase plan with matching contributions
•Flexible and remote work opportunities
•Health care benefits (medical, dental, vision)
•Tuition assistance
•Wellness programs (fitness reimbursement, Employee Assistance Program)

Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates’ well-being and addressing the needs of our clients, business, and communities is unwavering.

T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.